Posted:
8/27/2024, 2:37:54 AM
Location(s):
Heredia Province, Costa Rica
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
The purpose of the Licensing Associate (LA) is to help enable compelling licensing & cloud deals for Microsoft Customers.
Working with multiple stakeholders, the LA must help renew and expand the portfolio of Microsoft Customer Commercial VL agreements in line with Microsoft Growth and Cloud strategy.
The LA will work with both internal and external teams, including Vendor Tele Renewal specialists (VT RS), Microsoft Field Representatives (Commercial Executives (CE), Microsoft Channel Partners (LSP) and Operational resources (CLO)..
The LA must have an aptitude for attention to detail, enjoy working with Microsoft licensing programs, be willing to support new customers offerings as Microsoft indicates, and have a capability for compliance & adhere to defined policies and procedures. Quality of delivery is a high priority for this role.
The Role of the Licensing Associate (LA) is to provide LICENSING CONSULTANCY & DEAL CONSTRUCT SUPPORT for selected Commercial Volume licensing programs (as indicated by Microsoft) including but not limited to: Enterprise Agreements (EA, EAS, SCE), Open program (OLP, OV, OVS) Microsoft Products and Services Agreement (MPSA) New Commerce agreement (CSP, MCA-E). OSPA (China)
Collaborating with the Vendor Renewal Specialist (RS) & Vendor Partner Connection Manager (PCM), the LA charter is to secure the customers renewal agreement on time, identifying up sell and cross sell opportunities aligned to the customer needs. It is also to sell new customers agreements based on demand triggers.
This is done by working with the Renewal Specialist to:
Know the customer’s business & licensing scenario. Know the customer’s stakeholders & timelines. Identify the potential up-sell and cross-sell scenarios for that customer. Prepare the value proposition for these scenarios with the RS. Leverage Microsoft resources such as Deal books and Solution assessment workshop. Gather what the customer wants to achieve as business outcomes now and in future. Migrate customers to other Microsoft programs where possible, Ensure that customers are delighted by Microsoft products and services.
KEY RESPONSIBILIES
EXPERIENCES/ KNOWLEDGE:
Preferred qualifications:
About Accenture:
Accenture is a leading global professional services company that helps the world's leading
businesses, governments and other organizations build their digital core, optimize their
operations, accelerate revenue growth and enhance citizen services—creating tangible value at
speed and scale. We are a talent- and innovation-led company with 742,000 people serving
clients in more than 120 countries. Technology is at the core of change today, and we are one of
the world's leaders in helping drive that change, with strong ecosystem relationships. We
combine our strength in technology and leadership in cloud, data and Al with unmatched
industry experience, functional expertise and global delivery capability. We are uniquely able to
deliver tangible outcomes because of our broad range of services, solutions and assets across
Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities,
together with our culture of shared success and commitment to creating 3600 value, enable us
to help our clients reinvent and build trusted, lasting relationships. We measure our success by
the 3600 value we create for our clients, each other, our shareholders, partners and
communities. Visit us at www.accenture.com.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Website: https://accenture.com/
Headquarter Location: Dublin, Dublin, Ireland
Employee Count: 10001+
Year Founded: 1989
IPO Status: Public
Last Funding Type: Grant
Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing