Company:

Marsh

Description:

About Marsh McLennan:
At Marsh McLennan, we are committed to delivering exceptional risk management and insurance solutions that protect our clients and empower their growth. Join a global leader where your expertise will help shape the future of insurance and reinsurance services.

Role Overview:
We are seeking a detail-oriented and proactive Insurance Account Coordinator to support our Account Managers in managing client insurance programs. This role plays a critical part in driving business retention, enhancing client experience, and ensuring the accuracy and timeliness of insurance and reinsurance contract processes.

Key Responsibilities:

• Review client insurance program information and assist in drafting insurance and reinsurance contracts.
• Collaborate closely with Account Managers to support business growth, client retention, and seamless proposal and renewal processes.
• Review claims, contracts, and audits; follow up on endorsements, policy issuance, extensions, and cancellations; escalate issues as appropriate.
• Monitor the renewal cycle by ensuring completion of renewal protocols, gathering necessary information, tracking quotes, and ensuring timely issuance of documents in line with professional standards.
• Maintain accurate records for reporting and audit purposes; process insurance and claims data into internal databases.
• Build and maintain strong relationships with clients, prospects, client teams, and producers to deliver best-in-class service and support growth initiatives.
• Respond to straightforward and moderately complex client inquiries, escalating to Account Managers when necessary.
• Ensure all client information is collected, reviewed, updated, and communicated effectively to the placement team to optimize program solutions and pricing.

Qualifications:

• Proven experience in insurance account coordination, client services, or related roles within insurance or reinsurance environments.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills, with the ability to build relationships and work collaboratively.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency with insurance databases and Microsoft Office suite.
• Commitment to delivering exceptional client service and maintaining professional standards.

Why Join Us?
At Marsh McLennan, you will be part of a dynamic team dedicated to innovation, integrity, and excellence. We offer competitive compensation, professional development opportunities, and a supportive work environment where your contributions truly matter.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.