At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

To compile agency related reports and performance analysis. Manage and deep dive on data definition, source and structure to ensure data quality and accuracy.

Roles and Responsibilities:

Routine Operations (80%)

• Ensure timely and accurate preparation of regular/ ad-hoc agency reports and dashboards that is related to agency compensation and financing scheme.
• Perform business analysis and provide comments & recommendations on agents’ performance
• Responsible to maintain compensation and financing system setting up to date according to the latest changes/ new schemes and develop/ maintain respective tools (e.g. excel tools) for daily operations
• Ensure accurate database and agency hierarchy among all systems
• Work with users to define business requirements on report/ analysis; translate and collaborate with IT/ technical teams to implement/ extract the required data for reports/ analysis
• Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs
• Perform SIT/ UAT/ Post-production check on system enhancement or digitalization projects
• Act as SME on compensation and financing scheme data and its definition
• Handle enquiries from internal departments
• Maintain and update documented procedures and functional specifications
• Perform other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements
• Prepare operational support documentation
• Willingness to perform job rotation when and as required
• You are required to obtain relevant license if your job involves in regulated activities

Departmental Transformation (20%)

• Proactively provide feedback and improvement suggestion on report generation process to improve operational efficiency
• Actively take part in departmental transformation/ digitalization initiatives, review and provide recommendations/ user requirements to streamline / automate/ digitalize workflows/ procedures as well as assist to establish documented workflows/procedures
• Participate in business analysis related system enhancement/ report automation projects

Minimum Job Requirements:

Education & Experience

• University graduated in related discipline
• Minimum 2 years working experience preferably in financial industries with at least 1 years’ relevant experience in data mining/MIS/business analytics

Specific Skills

• High proficiency in MS Excel, VBA, MS SQL and MS Access are required
• Experience with BI Tool(s) e.g. QlikView, Power BI
• Ability to understand business needs and translate to BI solutions
• Speed and accuracy when processing data
• Able to exercise independent judgment and take action on it
• Strong analytical and reasoning skills
• Good problem solving, organizing, time management as well as interpersonal and communication skills
• A good team player, enthusiastic and pursue for excellence
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Good command of both spoken and written English and Chinese
• Excellent understanding of the organization’s goals and objectives

Others:

• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.