Walk In Interview (22 Mar 2025) @ Hong Leong Tower - Mobile Deposit Specialist (MDS) & Customer Service Executive (CSE)

Posted:
3/21/2025, 5:00:00 PM

Location(s):
Wilayah Persekutuan Kuala Lumpur, Malaysia ⋅ Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

If you are looking to excel and make a difference, take a closer look at us…

1. Mobile Deposit Specialist

Job Responsibilities:

  • Generate and qualify leads from internal and external lists to achieve acquisition goals

  • Develop sales proposal customize by client

  • Schedule sales activity and ensure optimum pipeline generation

  • Make sales calls to new potential and existing clients

Job Requirements:

  • Malaysian Citizen

  • Fresh Graduates are welcome to apply

  • Diploma, Higher Diploma or Bachelor’s degree holder in Banking, Finance, Business Studies or related field is preferred

2. Customer Service & Operations Executive

Job Responsibilities:

  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;

  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; 

  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;

  • Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;

  • Assist in calling up customers for service / sales interactions;

Job Requirements:

  • Malaysian Citizen

  • Candidates with experience in Banking, Insurance or Sales related fields are preferred.

  • Fresh Graduates are welcome to apply

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.