Job Title

IT Platform Analyst Digital HS

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 60,000, wonderfully unique individuals, with two things in common: an unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today, Philips’ purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

The Platform Analyst facilitates newly needed functionality or improvements in a specific application area, here the creation and global publication of information on the web about our company, its products and services. Incumbents are responsible for the functional content and behavior of the application by identifying the implications of business process changes on IT technology through needs analysis, risk assessment, IT process (re)design and ultimately implementing the IT application, including training of (key) users. The Platform Analysts supports business process optimization through mapping the user-IT requirements onto the IT possibilities for improvement of functionality in our chosen software stack and defines and maintains those.

Key areas of responsibility

• Translates business requirements into IT solutions, in accordance with the business and IT strategy, in order to specify the IT projects and services.
• Analyzes business processes and formulate proposals for IT solutions and accompanying frames and work methods, and supports realization, in order to improve the efficiency and effectiveness of the business processes. Is directly involved in the process architecture.
• Support projects/programs, within the program budget, in order to guarantee an effective development and implementation of the chosen IT solutions, including testing, training and set-up of the SLA.
• Advises and supports Business and IT Management through mapping the user requirements on the existing IT possibilities for improvement of functionality in the assigned application area.
• Analyzes problems in operation and makes sure that the problems are solved within the requirements of the SLA and to the satisfaction of the user.
• Develops and provides required user training for the implemented application.
• Responsible for the documentation, testing and maintenance of the assigned applications.

Key Competencies/Knowledge

• Web content creation and publishing process knowledge relevant for a multinational with global coverage Management process knowledge (at least 5 years relevant experience)
• Expert in tools like Contentful, or Adobe AEM), good skills in other tools like Coveo or PoolParty
• Knowledge on industry best practices to support relevant business processes.
• Experience with Agile/Scrum and DevOps
• Experience with coaching technical leads and developers.
• Experience with estimating software development.
• Strong communication skills desired

You are a part of

The Digital Heath Systems IT Team and report to the DevSecOps manager. You strongly collaborate with Product Owners and Process Experts in the business and the Tech Lead in IT. You are part of the SCRUM team(s).

To succeed in this role, you’ll need a customer-first attitude and the following

• University degree
• About 5-year experience in a business (process) analyst role
• Strong analytical thinking, understanding of data models, experience with reporting tools
• Strong & clear communicator who is able to communicate with stakeholders on multiple levels
• Fluent in English 

How we work at Philips

There are three core ways that define our ways of working – embracing flexibility, being at our best, and impactful collaboration. We believe this enables us to deliver an outstanding experience to our customers and create the best place to work for people who share our passion.

We know just how important direct interactions are and work is more engaging when we are more frequently face-to-face, and that we experience better collaboration which drives innovation. While we have many different types of roles across Philips most require a combination of in-person collaboration with colleagues and partners, usually at a Philips location, and individual focus time, which can be done remotely.

Why should you join Philips?

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