Job Description:

The Position:

• Greets and directs visitors in a positive and helpful manner. Provides any necessary instructions/directions. Informs appropriate department of the patient’s arrival

• Collects copays, schedules appointments, prepares paperwork, makes appointment reminder phone calls

• Enter and balance daily patient charge sheet, ensures all patient files are accurately updated

• Answers telephone in professional manner, screens calls and takes concise messages. Listens to and evaluates needs of callers and handles appropriately, with a focus on customer service and assistance

• Supplements office staff by assisting with computer input/typing, appointments scheduling, preparation of forms, correspondence,  compilation of data, and other various projects

• Assists in maintenance of office equipment and supplies while maintaining a clean orderly reception area.

• Performs other duties or assists with projects as assigned

• Create a positive long lasting impression on patients

Qualifications (Education/Experience/Knowledge/Skills/Abilities):

• High school diploma or equivalent

• Minimum 1 year receptionist experience, preferably in a health care environment

• Ability to use MS Word, Outlook, Excel, EMR systems, preferable Allscripts

• Interpersonal and communication skills in order to deal effectively, tactfully and courteously with callers, physicians and personnel in an expeditious manner

• Ability to prioritize, multi-task and pay close attention to detail

• Ability to be a team player

• Ability to work independently in a high stress area with good organizational skills

Salary Range:

$19-21 hourly