Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : AWS CloudFormation
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Technology Support Engineer, your typical day involves resolving incidents and problems across various business system components to ensure operational stability. You will create and implement Requests for Change and update knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential for issue analysis and resolution, making your role pivotal in maintaining seamless operations. Project Role Description: Responsible for building and setting up new development tools and infrastructure utilizing expertise in continuous integration, delivery, and deployment (CI/CD), cloud technologies, container orchestration, and security. Build and test end-to-end CI/CD pipelines, ensuring that systems are secure against potential threats. Summary As an AWS CloudFormation Engineer, you will play a critical role in designing, implementing, and maintaining infrastructure as code (IaC) solutions using AWS CloudFormation. Responsibilities will include building and optimizing CI/CD pipelines, managing cloud infrastructure, and ensuring the security and reliability of systems. You will collaborate with cross-functional teams to enhance development processes, troubleshoot issues, and mentor junior team members. This role requires a strong understanding of DevOps practices, cloud technologies, and container orchestration to deliver scalable and secure solutions. Roles & Responsibilities • Design, develop, and maintain Infrastructure as Code (IaC) solutions using AWS CloudFormation. • Build and optimize CI/CD pipelines to streamline development, testing, and deployment processes. • Implement and manage container orchestration solutions using Kubernetes or similar tools. • Ensure cloud infrastructure is secure, scalable, and cost-efficient by following best practices. • Troubleshoot and resolve issues in the development and deployment environments. • Collaborate with multiple teams to make key decisions and provide solutions to complex problems. • Mentor junior team members to enhance their skills in DevOps practices and cloud technologies. • Continuously evaluate and improve existing processes, tools, and infrastructure to enhance efficiency and effectiveness. Professional & Technical Skills Must-Have Skills: • Proficiency in AWS CloudFormation, DevOps, Infrastructure as Code (IaC), and Kubernetes. • Strong understanding of CI/CD methodologies and tools like Jenkins or Azure DevOps. • Experience with cloud service providers such as AWS, Azure, or Google Cloud. • Knowledge of containerization technologies and orchestration tools. • Expertise in Python programming for automation and scripting. • Strong understanding of security best practices in software development and deployment. • Experience with Terraform and GitLab for version control and collaborative development. • Familiarity with Configuration Management (CM) tools like Ansible. • Knowledge of Continuous Integration (CI) tools and practices. • Strong analytical and troubleshooting skills for resolving pipeline and infrastructure issues. • Excellent communication and collaboration skills to work effectively with cross-functional teams. Additional Information: - The candidate should have minimum 5 years of experience in AWS CloudFormation. - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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