Head, AMCB Data & Analytics Data Stewardship (US)

Posted:
9/5/2024, 11:40:49 PM

Location(s):
Maine, United States ⋅ Portland, Maine, United States ⋅ North Carolina, United States ⋅ New Jersey, United States ⋅ Charlotte, North Carolina, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Data & Analytics

Workplace Type:
Remote

Work Location:

United States of America

Hours:

40

Pay Details:

$160,000 - $220,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Data & Analytics

Job Description:

The Head, AMCB D&A Data Stewardship will shape and lead Data Stewardship across AMCB Lines of Business and federated groups. S/he will be a change agent, innovator and influencer. S/he will bring exceptional leadership skills and the ability to drive sustainable change and improvement across this critical customer-facing portfolio, working closely with enterprise-wide leaders and stakeholders. This role will be best served by an executive who will be engaged by the opportunity to build a high performing team, create internal capability to deliver on challenging transformative mandates as well as optimize existing performance.

Depth & Scope:

  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
  • Owns definition and oversight of the Data Stewardship Roadmap (execution plan) – Designs, monitors, measures and reports on the roadmap execution and progress
  • Data stewardship Leadership and management– develops and executes mandates, interaction, change management and decision protocols to advance enterprise-wide accountability over TD's data assets with the customer experience top of mind
  • Accountable for the education and continuous development of data stewards
  • Effective stakeholder communication and training in support of the OCDO mandate and metrics, customer focus and regulatory requirements
  • Responsible for Data Quality Management, Metadata Management, Master and Reference Data Management, Issue & Change Management and Enterprise Data Lifecycle Management
  • Leads all Regulatory relationships and responds to data questions and manages regulator communication and implementation of AMCB regulatory OCDO communications
  • Establishes and facilitates an effective challenge process
  • Ensures full scope of AMCB Data governance councils/meetings, membership and reporting cadence are aligned and maintained effectively
  • Chairs and leads AMCB Data Steward Council
  • Drives adoption of the Data Stewardship Operating Model
  • Communicates with AMCB Business Governance Teams and their Risk Councils to inform on key risk and remediation activity
  • Defines DAR Reporting Requirements and works with AMCB Business Intelligence and Reporting team to identify trends in Data Asset Risk. Provides commentary to key risk items
  • Establishes and manages process to govern currency, updates and modification to data dictionaries, manage inventory of data dictionaries (including 3rd party sources)
  • Works with Data Solutions pillar to establish standards for data dictionaries, gaps against standards, and plan to address gaps for Data Issues and Change Remediation
  • Facilitates discussion on data issue, change impact, root cause and remediation plan development with other D&A pillars to facilitate the execution of Data Issue and Change Remediation Plan, Data Issue and Change Reporting and Builds commentary around reporting for use in AMCB Data Segment Council and other key update forums to support status, risk, issues etc. of remediation
  • Defines reporting views required to support DICG management process and OCDO requirements
  • Data Lineage and requirements for data lineage coverage for CDEs across AMCB data environments
  • Provides support to data stewards for downstream impact assessment from upstream changes/issues and in tracing data to its source and transformation applied along the data path
  • Ensures capture of technical metadata in the Enterprise Metadata Repository (EMR) and MarketPlace environments
  • Oversees the capture of technical metadata through the Incoming Data Collection (IDC) process for data ingested into EDPP
  • Works with Data Solutions pillar to gather technical metadata for data sources ingested into EDPP & Metadata Repository

Education & Experience:

  • Undergraduate and graduate degree in relevant field
  • 10+ years relevant experience
  • Ability to communicate complex data related topics and transformational change drivers to the broader organization
  • Ability to build strong relationships; Effective collaborator, communicator and ability to influence
  • Ability to deal with ambiguity and to support and formulate concrete processes and concepts from concept to implementation
  • Ability to facilitate, support and lead change
  • Ability to take risks that are understood and can be managed

Customer Accountabilities:

  • Working knowledge of general banking/consumer finance products, policies and operations
  • In-depth industry knowledge, including current big data trends and challenges globally
  • Ability to create business cases and explain the business value of projects
  • Ability to present compelling solutions to business problems to senior leaders
  • Excellent client relationship skills at the project leadership level, demonstrated effective teamwork and a track record of consistently exceeding goals
  • Proven ability to communicate effectively at senior levels, builds deep relationships with various business groups
  • Experienced with working in both a technical and business context and able to translate technical concepts into easy to understand business language

Shareholder Accountabilities:

  • Creative, out-of-the-box thinker, with strong conceptual and problem-solving skills
  • Track record of translating business requirements into action; the ability to solve complex questions and produce meaningful, easy to digest intelligence to support the business agenda
  • History of delivering impact and results within groups and organizations, developing and executing on strategies to deliver both short term and long-term results
  • Motivated to find innovative ways to enhance capability, methodology and practice
  • Ability to quickly adapt to the changing needs of the business and communicate applicable strategies both internally and externally

Employee/Team Accountabilities:

  • Experienced in leading and building effective teams, from the ground up, to deliver superior results in both the short and long term
  • A proven ability to coach and develop a talented team of data modelers, DBAs and data scientists
  • Ability to motivate, develop, inspire and empower others to proactively adapt to changing environments
  • Promotes positive inter-team interactions and brings a high level of enthusiasm to projects

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package


Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.