Front Desk Concierge (Part Time) (3918)

Posted:
11/6/2024, 12:55:50 AM

Location(s):
Maryland, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ IT & Security

Workplace Type:
Hybrid

The Front Desk Concierge will assist and serve our employees, guests, and clients. Assist a team of Industrial Security Specialists and Facility Security Officers with tasking that may be required as well as other departments when the need arises.

This position requires on site attendance Monday through Friday at the Hollywood MD office and is not a remote position. There are two part time positions available: Morning shift 7:30am – 12:30pm and Afternoon shift 12:30pm – 5:00 pm (25 hours per week).

Responsibilities:

• Greet and assist all onsite and visiting personnel, guests, and clients.

• Perform security training course certificate approvals in SMXcel and track in Security Information Management System (SIMS).

• Ensure the conference rooms are maintained, stocked and ready to use.

• Guide out of town guests with local information and accommodations.

• Provide support to personnel for catering events, coordinating events, and ensuring that areas are set up and take down is completed each day.

• Post office (USPS) & UPS/Fed Ex and other shipping duties as needed.

• Perimeter checks and security checklist are completed as required at assigned site

• Report Facility maintenance and safety needs and assistance as needed.

• Data entry, create and manipulate reports

• Microsoft Office Suite (Excel/Word/PowerPoint/Teams)

• Assist with fulfillment of Request tickets - processing, tracking and completion (Service Now)

• Basic IT troubleshoot such as providing guidance to map a printer, conference room equipment or connecting to Wi-Fi.

• Basic office skills and office administration tasking

• Maintain, order and track inventory and stock on all office supplies and kitchen areas for SMX facilities working directly with the Facilities department.

• Basic knowledge of safety protocol, evacuation process and inventory control working directly with the Facilities department to ensure compliance with State and Federal regulations and inventory of First Aid kits, update evacuation maps.

Specific Duties to this position:

• Assist with new hire citizenship verifications

• Administrative support for Security as needed to include onboarding and separation of employees

• Back up Front Desk Concierge for other SMX offices as needed - Assistance with clearance administration as needed utilizing DISS/NBIS/SWFT/NISS/NCAIS (clearance required)

Requirements:

• Clearance Required: Current Active DoD Secret Clearance

• 1-3 years' professional or administrative experience • Attention to detail

• Ability to understand and apply rules, regulations, directives, and procedures

• Ability to multi-task

• Proficient with MS Office Suite to include TEAMS.

• Effective and concise oral and written communication skills

Desired Skills:

• Completion of CDSE FSO Curriculum Completed through DCSA for Possessing Facilities a plus, required shortly upon hire.

• SIMS configuration management

• Knowledge of databases and software such as Amazon Workspace, C-CURE, DISS, e-APP, NBIS and SWFT

• Knowledge of the 32 CFR Part 117 NISPOM

• Experience in a Customer Service Role

• Industrial Security experience a plus.

Some positions require US citizenship for work under DOD contract

Application Deadline: November 15, 2024

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:

$21.74—$32.59 USD

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans.

Selected applicant will be subject to a background investigation.

SMX

Website: https://www.smxtech.com/

Headquarter Location: Hollywood, Maryland, United States

Employee Count: 1001-5000

Year Founded: 1995

IPO Status: Private

Industries: Analytics ⋅ Cloud Computing ⋅ Cloud Data Services ⋅ Cloud Security ⋅ Cyber Security ⋅ Information Technology ⋅ IT Management ⋅ Software

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Front Desk Concierge (Part Time) (3918)

SMX

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