Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Are you organized, passionate about ancillary sales, have experience in how to bundle products to maximize revenue, foster an environment of innovation and experimentation with product sales, and love music?   Do you love to spend time in our venues in the summer, are you detail oriented, and do you like digging into concert data and metrics?   If so, this is the Live Nation position for you.  

THE JOB

We are seeking a dynamic and enthusiastic manager to join our team. The ideal candidate will be responsible for overseeing all aspects of the upsell operations, including pricing, inventory control, project creation, and enhancing the overall guest experience at the Gorge Amphitheater in George, WA. This manager will be responsible for leading the team that helps generate VIP Club upgrades, premier parking and other parking products, lawn chair rentals, deck upsells, fast lane, and specifically camping upsells including RV Camping, Premier Camping, General Camping and Glamping options, while working in collaboration with the national pricing team.

WHAT THIS ROLE WILL DO

• Actively monitor ancillary inventory and collaborate with the pricing team to recommend strategies that drive incremental revenue and boost sales volume through effective merchandising, distribution, and marketing.
• Manage the inventory strategy for The Gorge upsells, ensuring optimal sell-through rates in partnership with the ancillary pricing team.
• Communicate product updates and changes for The Gorge camping to the pricing team, ensuring all camping options are accurately displayed online for maximum visibility and customer clarity.
• Monitor and analyze market trends to adjust pricing and maximize revenue.
• Identify and develop new projects to enhance the camping experience.
• Oversee the implementation of new projects from conception to completion.
• Develop and implement initiatives to improve overall upgreded experiences for guests.
• Analyze guest feedback to identify areas for improvement.
• Foster a welcoming and inclusive environment for all campers and guests.
• Ensure the quality of experience of each upsell product matchest the price.

WHAT THIS PERSON WILL BRING

• Business acumen

• Data-driven / metrics-driven
• Excellent communication and interpersonal skills with all levels of leadership
• On Site knowledge of venue products and revenue opportunities
• Innovative and creative
• Ability to build relationships with diverse groups of people
• Excellent guest service and team building skills
• Ability to work in a fast-paced, dynamic environment
• Must have day time and evening availability on weekdays and weekends
• Must be able to stand and walk for long periods of time, outdoors, in all weather conditions
• Must be able to lift up to 25 pounds
• Other duties as assigned

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

$62,000.00 USD - $78,000.00 USD

** Pay is based on a number of factors including market location, qualifications, skills, and experience.