Posted:
12/4/2024, 2:52:56 PM
Location(s):
California, United States ⋅ Oregon, United States ⋅ Salt Lake City, Utah, United States ⋅ Kent, Washington, United States ⋅ Washington, United States ⋅ Nevada, United States ⋅ Arizona, United States ⋅ City of Shafter, California, United States ⋅ Utah, United States ⋅ Hillsboro, Oregon, United States
Experience Level(s):
Senior
Field(s):
Operations & Logistics ⋅ Sales & Account Management
Job Description:
WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
WHAT YOU NEED TO KNOW
Our Senior Director, Hospital Sales Operations will oversee, support and manage the sales operations team covering Hospital Client groups in the Pacific Region, to ensure enhancement of sales team performance and sales strategy. Work with internal business partners to develop efficiencies that enable the sales organization and help drive increased revenue. Oversee the development and implementation of sales strategies, processes, market development and systems to optimize performance and support the achievement of revenue goals.
This is a Remote/WFH position. Our ideal candidate will live within the territory, preferably in our highest-density areas (Southern or Northern California, or Arizona)
The salary range for this position is $130,000 to $175,000. This is a salaried position with a quarterly incentive plan based upon individual and organizational performance.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.
WHERE YOUR CAREER IS A FORCE GOOD
1. Utilize data-driven insights to improve sales forecasting, optimize pipeline management, and monitor KPIs (Key Performance Indicators). Create regional operation reviews to inform decision-making, sales enablement and strategy.
2. Collaborate to conduct ongoing assessments and provide recommendations to improve our current sales process.
3. Partner with senior leaders to create a comprehensive long-term strategic sales plan to drive organizational objectives.
4. Work with business partners around long-term strategy with CRM (Customer Relationship Management) and incorporate other internal systems into CRM.
5. Work with business partners to leverage data to bring insight into revenue performance and customer trends and to improve customer satisfaction and meet customer needs.
6. Lead a team of sales operations professionals, ensuring seamless collaboration across departments. Oversee the team that is responsible for implementation of new and existing hospital service plans and market support and development. Develop and oversee training programs to improve seller’s skills.
7. Lead enhancements to the account planning framework to improve identification growth opportunities. Create competitor and market analysis tracking tool.
WHAT YOU NEED TO SUCCEED
Travel: Up to 25% (May be up to 50% during the first 12 months in the role)
*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to the description’s minimum education and general experience years combined (Management experience cannot be substituted).
WHAT WILL GIVE YOU THE COMPETITIVE EDGE
Background in Biomedical Services; Hospital sales a plus
Robust sales and leadership experience
Strong business and sales acumen
Physical Requirements
Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Website: https://redcross.org/
Headquarter Location: Washington, District of Columbia, United States
Employee Count: 10001+
Year Founded: 1881
IPO Status: Private
Last Funding Type: Grant
Industries: Education ⋅ Health Care ⋅ Humanitarian ⋅ Non Profit