Posted:
9/30/2024, 2:46:29 AM
Location(s):
Danville, Indiana, United States ⋅ Indiana, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Job Summary :
Some weekend/holiday rotation. Eligible for benefits. Prior telemetry or EKG experience desired. LPNs are encouraged to apply.Job Description
Essential Responsibilities:
1. Fiscal Responsibility
a. efficiently use supplies and equipment, fill out appropriate work orders, and support unit goals to eliminate waste
b. complete assignments and duties in a timely manner
c. comply with staffing guidelines, call-in, arrival and end shift on time and utilize time keeping system
d. demonstrate productivity and accepts EDO and float assignments
e. maintain telemetry equipment and troubleshoot monitoring system
2. Quality
a. participate and appropriately document per unit specific standards and remain up to date with policy changes
b. possess ability to problem solve and to multitask within their scope of practice
c. offer suggestions to improve unit flow for patient experience
d. accept delegation of tasks appropriately
e. engage in teamwork
3. Patient Satisfaction
a. promote patient satisfaction as exemplified by patient recognition, letters from patients and families, or SEA (Service Excellence Award)
b. timely response to patient needs
c. practice professional use of personal electronic devices in patient care areas
d. exemplifies excellent guest relations to patients, family members, visitors, physicians and associates
e. maintain professional environment and keep noise to a minimum at all times
4. Patient Safety
a. effectively communicate with patient units
b. recognize and report any telemetry changes and life threatening dysrhythmias in a timely fashion to the appropriate patient unit
c. utilize the event management system for each unusual occurrence
d. adjust care routines to meet the individual patient needs
e. adhere to HIPAA and follow social media policy
5. Professional Growth
a. share knowledge and skills with colleagues and others including orientation and cross-training
b. demonstrate leadership and be a resource for peers, be an active council member, be a super user, or serve as a preceptor…
c. identify professional needs and collaborates with management for learning opportunities for self and for the unit
d. participate in development and implementation of departmental goals
e. attend product and practice change in-services
6. Customer Service
a. timely equipment preparation
b. contribute toward a professional and quiet patient environment
c. demonstrate proper phone etiquette
d. promote commitment to co-workers, view all staff as part of an equal team and be approachable at all times, and maintain interdepartmental relationships
e. be flexible with assignments, staffing needs and assigned shifts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education and Experience Required:
1. High School graduate or equivalent
2. Successful completion of the Basic EKG course competency subsequent to hire.
Work Shift :
Night Shift (United States of America)Scheduled Weekly Hours :
36Website: https://hendricks.org/
Headquarter Location: Danville, Indiana, United States
Employee Count: 1001-5000
Year Founded: 1962
IPO Status: Private
Industries: Health Care ⋅ Hospital ⋅ Medical ⋅ Non Profit