About the Role
Reporting to the Manager, Operations and Partners, the Partner Alliance Manager will work cross-functionally to develop, scale, and execute strategic partnerships that drive revenue through indirect sales channels and business partners.
You will identify, structure, and flawlessly execute new revenue and business opportunities, with a strong focus on building and scaling partnerships across telecommunications, CCaaS, cloud, and security ecosystems. This role owns a channel revenue target and is accountable for partner-sourced pipeline growth, partner recruitment, and go-to-market execution.
Success in this role is defined by consistently achieving revenue, profitability, and partner growth objectives while strengthening Pindrop’s overall partner ecosystem.
What You’ll Do
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Identify, recruit, and scale strategic partnerships aligned with Pindrop’s growth objectives
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Enhance and accelerate Pindrop’s go-to-market strategy and partner relationships
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Own a channel revenue target and execute a sales strategy to sell with and through partners
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Own a partner-sourced pipeline target and build a high-quality, qualified opportunity pipeline
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Structure, negotiate, and close partner agreements to meet and exceed revenue objectives
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Serve as a strong member of the Direct Sales team, building alignment between Sales and Partner teams
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Establish and maintain executive-level relationships across partner organizations
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Collaborate cross-functionally with internal and external stakeholders to support key initiatives and deals
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Partner with leadership to define shared revenue goals, success metrics, and execution plans
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Develop and manage joint business plans with partners, including strategy, execution, and governance
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Represent Pindrop and the partner organization at industry events and partner forums
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Assess the evolving partner and channel landscape in support of strategic growth plans
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Recruit new partners to meet changing market and customer needs
Who You Are
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You’ve successfully built and scaled partner ecosystems before and understand the path to impact
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You have a growth mindset and thrive in fast-paced, high-growth environments
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You are charismatic, persuasive, and an excellent communicator at all levels
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You consistently meet or exceed revenue and partnership objectives
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You are a self-starter, continuous learner, and take ownership of outcomes
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You collaborate effectively and build trust across teams
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You are resilient, adaptable, and comfortable navigating ambiguity and change
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You are resourceful, innovative, and eager to uncover new opportunities
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You take accountability seriously—doing what you say you’ll do and over-delivering
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You are nimble when priorities shift and maintain focus on the bigger picture
Your Skill Set
- Proven experience partnering with Systems Integrators (SIs) is required
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5+ years of partner sales or alliances experience
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10–15+ years of total professional experience
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Bachelor’s degree, MBA, or equivalent experience preferred
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Proven success closing partner deals generating $1M+ in first-year revenue
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Expertise in building new partnerships, not just expanding existing ones
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Experience structuring and closing partnerships with cloud companies, SaaS providers, global telco carriers, and contact center or security ecosystems
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Strong understanding of the partner and channel landscape, including GSIs (IBM, Accenture, Capgemini, HCL, etc.)
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Prior experience working with AWS and/or Google marketplace programs is a plus
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Strong business and technical acumen with the ability to work with innovative, evolving technologies
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Ability to identify product and integration needs critical to partner success
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Demonstrated consultative selling, executive influence, and contract negotiation skills
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Strong ability to articulate solution value propositions
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Experience establishing and maintaining senior executive sponsorship relationships
What’s In It for You
As a Pindropper, you’ll join a rapidly growing company making technology more human through the power of voice. You’ll work alongside some of the brightest minds in the industry in a culture that values excellence, collaboration, and impact—while still enjoying the journey together.
Your First 90 Days
Within 30 Days
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Complete onboarding and New Employee Orientation
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Establish a clear, actionable plan with defined targets and success metrics
Within 60 Days
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Fully integrate with partners in your portfolio and drive joint go-to-market execution
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Actively engage with at least three new partners with defined GTM strategies
Within 90 Days
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Close or have line-of-sight on the imminent closure of at least one new strategic partnership
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Share new insights, learnings, or best practices with the broader team
What We Offer
As part of Pindrop, you’ll directly impact our products and help shape the future of security in the voice-driven economy. We hire exceptional people and take care of them.
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Competitive compensation, including equity for all employees
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Base salary range: $130,000 – $180,000
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Unlimited Paid Time Off (PTO)
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4 company-wide rest days in 2025
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Comprehensive health, dental, and vision plans
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Best-in-class HSA employer contribution
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Employer-provided life and disability coverage
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Paid parental leave for all parents
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Monthly phone and internet allowance
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One-time home office stipend
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Remote-first work environment
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Annual professional development benefit
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Choice of Apple MacBook Pro
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401(k) with competitive employer match
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Wellness program including Employee Assistance Program and 24/7 Telemedicine