Job Description:

Job Title – Software Engineer

The Purpose of This Role

A Software Engineer in Solutions Office team will design, build, and implement IT solutions that automate, streamline, and standardize existing business processes in the Relationship Management organization. The team practices the agile development methodology in a matrix environment with teams functioning from US and Bangalore

The Value You Deliver

• Leveraging existing systems and architecture to drive scale and efficiency

• Assisting in design tollgates, solution engineering and reengineering

• Building applications to control and mitigate business risk and exposure

• Performing application maintenance and ensure information security controls

• Provide timely status updates, issue resolutions, and step-by-step instructions on usability questions

• Collaborate with Product, Execution, and other support teams to resolve or escalate user inquiries

• Based on support queue trends, make recommendations for innovation and automation to reduce volume.

 

The Skills and Expertise we are looking for

Technical / Behavioral

We are looking for Software Engineers who have a “we can figure it out” attitude towards solution engineering and application development.

 

• Proficient in Microsoft Azure cloud.

• Strong programming skills in Java, Springboot, REST API and Angular.

• Propose efficient solutions to automate business processes using various tools and resources at hand.

• Knowledge of RDBMS like Oracle, Microsoft SQL Server, Postgrsql. Database programming which includes programming languages like SQL, PL/SQL.

• Experience in performing complex data analysis and data aggregation.

• Troubleshooting and Debugging skills

• Strong analytical and logical skills.

• Ability to analyze trends and recommend improvements.

 

Behavioral attributes

• Excellent verbal, written and interpersonal communication and collaboration skills

• Organized, analytical, and detail oriented

• Can work independently without any supervision

• Ability to demonstrate team building skills and work effectively in accomplishing common/group objectives

The Skills that are Good to Have for this role

• US Employee Benefits administration domain knowledge would be an advantage.

• Knowledge of Visual Basic and macros.

 

How Your Work Impacts the Organization

 

For Workplace Investing to deliver upon its strategic goals, strengthen our core value proposition, strategically re-engineer our operating environment, and provide our customers with better outcomes—it is crucial that we provide a support environment that is agile, efficient and delivers superior customer outcomes across a broad range of partners, services, and products. The Solutions Office is a distributed team with end-to-end solution and execution capabilities. It helps identify and execute activities/capabilities that can be transitioned to us which allows our business partners to be more focused on delivering results to our clients, prospects, and advisor community.

 

Our team provides solution development and execution support using agile techniques, a “good/better/best” approach, and subject matter expertise to rapidly re-engineer and automate front-end processes. We provide solutions across all WI and SPS products and services as well as partner with Fidelity International.

Certifications:

Category:

Information Technology