Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Summary:

DTC Settlement/Inventory Management Associate supporting various Broker Dealers.  The position is responsible for providing superior customer service for both internal and external clients and Front Office business partners, in support of Bank of America’s global business strategies. Responsibilities include timely and accurate resolution of settlement issues, inventory management, exception processing, and daily interaction with various parties via email and phone.  It is critical that the associate be detail oriented in monitoring and controlling exposure to the bank and our clients. 
Required Skills: Strong oral and written communication skills with emphasis on establishing and maintaining quality control procedures, and effectively liaison with external and internal parties, clients and colleagues.
Desired Skills: Advanced Excel knowledge (macros, pivot tables, VLOOKUP, etc.).

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Responsibilities:

∙ Resolution and escalation of Settlement Issues and related exceptions
∙ Timely response to queries
∙ Liaising with other internal departments to ensure timely resolution of issues
∙ Involvement in ad hoc projects for new processes or industry initiatives
∙ Breaks investigation and resolution

Required Qualifications:

∙ Presentable, confident and detail oriented
∙ Excellent communications skills
∙ Ability to work under pressure in a team environment
∙ Ability to liaise with all levels of the firm and people with different experiences and backgrounds
∙ Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate

Shift:

1st shift (United States of America)

Hours Per Week: 

40