About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

So what does a Facilities Manager really do?

Think of yourself as someone who will lead the operations of TaskUs' properties, oversee the construction and management of a new site and be our subject matter expert who always strives to provide a world-class workplace experience that will allow our teammates to be their best at work.

You will be responsible for coordinating and executing all necessary tasks and actions related to building and/or maintaining the site.

Responsibilities:

• Manage and oversee the construction of a new site (if required), ensuring that all work is completed within budget and on time

• Coordinate with contractors and vendors to ensure that all necessary services and equipment are provided in a timely and cost-effective manner

• Develop and manage the budget for the site, ensuring that all expenses are properly accounted for and that costs are controlled

• Ensure compliance with all building codes, safety regulations, and environmental standards

• Oversee the maintenance and repair of all building systems, including HVAC, plumbing, electrical, and mechanical

• Develop and implement policies and procedures for the operation and maintenance of the site

• Be responsible to care for the people onsite. You are expected to audit the site on a regular basis while engaging with teammates in order to understand their needs and make sure these are attended to. You are also expected to build a close relationship with your site leadership, in order to understand and address any high level issues or concerns and ensure that site operations run smoothly.

• Must be willing to take ownership of end to end transactions of the housekeeping, safety and security, maintenance, food services, business continuity, and general site management.

• Must have a high level of accountability that he/she must share with the rest of the team and direct reports.

Skills:
- People Engagement

• Able to work with a diverse group of people of different cultures and nationality.

• Able to build strong relationships with all external parties he/she will be working with, such as the property management and lessors of his/her site’s location, the local government units, other industry leaders etc.

- Engineering Maintenance

• Formulate and implement preventive maintenance programs for the site relative to Architectural, AC, Plumbing, Electrical and Electronics, and other engineering disciplines.

• Be able to set up, recommend upgrade or replacement of an equipment prior to failure.

- Construction Management

• Must be able to vet vendors and keep relationships with them to ensure quality service and delivery is given to the company at all times.

• Well versed on the standards of Building, Electrical, Sanitary, Fire Code, and other

- Housekeeping and Office Upkeep

• Take lead in implementing the site’s housekeeping program.

• Accountable in the overall cleanliness and orderliness of the reception, operations area, offices and conference rooms, and restrooms.

- Safety and Security

• Assists the Safety and Security Team in managing the physical security operations of the site.

• Helps implement the safety program of the company in coordination with the Safety and Security Team.

- Financial Management

• Must have proven knowledge of financial analysis and strategy, in which he/she can use in formulating programs that will contribute to the site’s operational efficiency.

• Strong Excel skills.

• Comfortable interacting with all levels of management in multiple areas and discussing business financial strategies and insights.

Requirements:

• At least 5 years experience in Facility management, operations and maintenance AND/OR experience in Engineering/Construction management - Hospitality/Customer Experience, Cruise ships, Resorts, Hospitals, and the like in a management/leadership capacity.

• Strong moral standards and professional ethics. Able to coach and make decisions based on the highest standards of integrity.

• Strong project management skills, with a proven track record of successfully managing complex projects from start to finish

• Excellent communication and interpersonal skills, with the ability to work collaboratively with a wide range of stakeholders/co-workers etc.

• In-depth knowledge of building systems and regulations

• Experience managing budgets and controlling costs

• Strong leadership skills, with the ability to motivate and manage a team of staff members

• Ability to write reports, business correspondence, and procedure manuals.

• Capable of giving best judgment on escalations and emergency situations. Able to analyze situations quickly to make the best decision.

• High level of Emotional Intelligence and can keep up with changes and new directions. Quick on their feet and overall good decision maker.

• Bachelor's degree in Facility Management, Engineering, Business Administration or a related field would be considered a plus

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.