Job Summary:

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Job Description:

Discover Kinetic

Kinetic is a leading provider of student housing and event management software, helping colleges and universities across North America streamline housing operations and enhance the residential experience. For over two decades, our innovative solutions have empowered institutions to optimize student housing and event management, driving efficiency and improving student life.

As part of the Volaris Group, a global leader in specialized software solutions, we offer financial stability and a long-term commitment to delivering industry-leading products. Our team is passionate about higher education technology, working closely with customers to drive real impact.

As we continue to grow, we’re looking for talented individuals to join our team. If you’re excited about making a difference in student housing and event management, Kinetic is the place for you.

Why Choose Kinetic?

• Trusted Expertise: With decades of experience, we empower over 350 institutions worldwide to achieve their goals.
• Scalable Innovation: Our adaptable solutions grow alongside institutions, delivering measurable impact and seamless integration.
• Global Reach: Operating in over 20 countries, we manage more than 700,000 student bedrooms annually.
• Sustainability Focus: Committed to the SME Climate Pledge, we’re driving a positive environmental impact.

At Kinetic, we foster a culture of passion, drive, and collaboration where every team member contributes to delivering exceptional customer experiences and company growth. We champion personal development by building on individual strengths and offering clear paths for career advancement across our business.

Your Role:

 We are seeking a highly motivated and skilled Software Implementation Specialist to join our team. In this role, you’ll play a key part in showcasing our cutting-edge housing and residence life software to prospective customers while ensuring seamless onboarding and implementation for new clients. You’ll be at the heart of our operations—delivering demos, managing projects, setting up systems, and supporting customers across North America. This is a fantastic opportunity for a tech-savvy, customer-focused professional who thrives on collaboration and enjoys making an impact.

Key Responsibilities:

• Support the sales team by demonstrating our housing and residence life software to new prospects, including in-depth demos both remotely and onsite.
• Lead new customer onboarding with planning, project management, delivery, system configuration, and training.
• Work closely with internal departments to coordinate project milestones and ensure smooth delivery aligned with customer timelines.
• Set up demo sites, live products, and sandbox environments.
• Assist in answering technical and functional questions in RFPs.
• Deliver paid-for and webinar-style training sessions for customers.
• Contribute to improving and developing product support documentation.
• Provide insights for product roadmap considerations.
• Collaborate with technical support, Customer Success, sales, marketing, and other functions.
• Work with customers across the USA and Canada.

What We’re Looking For:

• Minimum of 3 year’s experience in a project management/implementation role.
• Proven experience managing small to large-scale projects.
• Exceptional interpersonal skills and the ability to build strong relationships.
• A confident and engaging presenter with a collaborative approach.
• A driven individual who thrives in a fast-paced environment and embraces challenges.
• Strong problem-solving and prioritization skills.
• An ability to quickly learn and navigate complex software.
• A natural curiosity and drive to continuously enhance services.
• Strong organizational skills and attention to detail.
• Technical proficiency, including knowledge of system integrations/interfaces.
• Experience working cross-functionally to achieve business outcomes.
• Experience working in a software/SaaS environment preferred.

Benefits:

As part of the Kinetic team, you will benefit from:

• Competitive Salary
• Annual Bonus Scheme
• Healthcare scheme with Vision and Dental
• Wellbeing program
• 401K
• 15 Days per year paid time off
• Work from home
• Travel required to client sites

Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.

Ready to make an impact? Apply today and be part of our journey!

Be Part of the Constellation Legacy:

We are a shining entity under the expansive umbrella of Constellation Software Inc., a global software powerhouse. Kinetic is a subsidiary of Volaris, which is a part of Constellation. Being part of this group offers numerous benefits such as access to a vast pool of talent, sharing of best practices, benchmarking, and learning opportunities. With us, you can broaden your horizons and tap into a wealth of knowledge.

Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.

Worker Type:

Regular

Number of Openings Available:    

1