Position Title: Chief Information Officer (Recruited by: SolluCIO Partners)

FLSA Status: Exempt

Reports To: Chief Operating Officer/Chief Financial Officer

POSITION SUMMARY:
 

We are seeking a dynamic and experienced Chief Information Officer (CIO) to join our health system. The CIO will play a pivotal role in shaping the IT strategy and infrastructure to enhance the overall efficiency and effectiveness of our healthcare services.

Starting Wage: $220,000/year.

The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.

CORE VALUES 

Models REHAB’s core values, HEART, in daily actions.  Honesty – Speak and act with truth and respect.  Engagement – Embrace and commit to our mission, vision and values.  Aloha – Serve others with a spirit of kindness and compassion.  Resilience – Rebound and recover with a sense of urgency.  Teamwork – Work together for success.

JOB SPECIFICATIONS:

REQUIRED QUALIFICATIONS
 

ESSENTIAL FUNCTIONS:

JOB FUNCTION

Team Leadership:

• Oversee a team of IT professionals, fostering a collaborative and innovative work environment.

• Work closely with clinical teams to improve Electronic Medical Records (EMR) workflows, ensuring seamless integration and usability.  Work with EMR (Cerner) vendor, review contracts, keep the vendor accountable, and optimize and customize EMR (Cerner) with a clear ROI.

• Create and deliver comprehensive training programs for clinicians, ensuring proficient use of the EMR system and adherence to best practices.

• Report directly to the Chief Operating Officer (COO) of the hospital, providing regular updates on IT initiatives and progress.

• Establish and implement IT best practices and standards to ensure optimal performance and efficiency.

• Develop Key Performance Indicators (KPIs) and data governance standards to monitor and enhance IT operations.

• Develop and maintain high-security standards and systems to meet healthcare HIPAA and regulatory requirements.

• Identify business processes and workflow optimization opportunities for EMR, driving improvements in operational efficiency.

• Standardize IT operations and processes, ensuring they are measured and improved through established KPIs.

• Ensure IT goals and initiatives align with the overall corporate strategy, supporting the organization’s mission and objectives.

• Develop a formal project management structure that aligns with company goals, ensuring successful implementation and completion of IT projects. 

• Transformative leader, ability to build trust, develop departmental vision, earn trust of key stakeholders, articulate, and evangelize a technology and innovation vision, represent REHAB Hospital externally, lead IT resources, build consensus, provide mentorship, motivate IT staff.

• Demonstrates the ability to articulate technology vision, communicate to all levels, or IT, facilitate organizational change management communication, advocate hospital needs externally, communicate with clinical leadership, define success, and communicate success metrics.

• Regular attendance and ability to keep information confidential are essential functions of the job and required for the position. 

PROFESSIONALISM 

• Incorporates professionalism and demonstrates customer service in the daily delivery of care through positive communication and positive interpersonal relationship with internal and external customers.

• Respects patient’s rights and preferences.

• Maintains confidentiality of information during and related to the course of work and performance of duties.

• Demonstrates commitment to quality services.  

• Completes assignments timely and within scheduled work hours, while maintaining productivity.

• Accountable to start and end work based on designated work shift. Demonstrates flexibility with work schedule as needed.  When appropriate, obtains approval from the supervisor for changes and/or variances.

• Observes and follows house rules and dress code.

• Attends and participates in inservices, conferences and educational programs to assure continued professional growth and maintains unit education record.

• Complies with and updates yearly skills review per policy and timely completes requirements needed to maintain position and/or employment at REHAB.

• Demonstrates competence with technical skill review of procedures, treatments, and equipment usage.

• Keeps updated on hospital and unit announcements, including updated policies and procedures.

• Offers recommendations to improve processes and/or operations of the department to departmental leadership.

• Participates in continuous improvement projects.

• Interacts openly and professionally while supporting management directives and strategic objectives.

• Supports and promotes REHAB’s mission, as a positive role model, demonstrating a proactive approach to situations, and practicing REHAB values. 

• Understands the diversity of patient’s needs, and demonstrates the knowledge and skills necessary to provide care/assistance appropriate to the patient.

• Manages time effectively.

• Maintains productivity; meets all departmental requests and assignments on a timely basis.

• Positively impacts the team by identifying solutions to challenges.

• Acts as a role model in the department and throughout the hospital, demonstrates approachability and willingness to tackle challenges.

COMPLIANCE

• Assures that all department and hospital policies and procedures are followed. 

• Promotes and adheres to REHAB’s Compliance Program. 

• Identifies, recommends and implements solutions to issues through departmental leadership.. 

• Participates in REHAB initiatives to performance improve processes and communication

• Establishes and keeps current policies and procedures. 

• Assists in accreditation preparedness.

• Facilitates organization compliance with all applicable State and Federal laws and regulations. 

• Ensures Medicare, Medicaid, TJC, OSHA and other regulatory requirements and standards are met.

OTHER FUNCTIONS:

• Performs other duties as assigned.

MANAGEMENT/LEADERSHIP 

• Manages/Supervises and coordinates day-to-day activities.

• Manages assigned areas and supervises staff effectively and efficiently.

• Provides effective human resources management including hiring, orienting, training, coaching, counseling  and terminating of employees when necessary.

• Ensures the staff are trained appropriately and maintains adequate level of competency to perform job duties; develops personnel to meet future requirements.

• Develops and maintains staff schedules to ensure all shifts are covered.

• Develops and ensures the development of performance standards for areas of responsibility, monitors, reviews and evaluates performance for quality assurance; provides feedback to staff and takes corrective action when necessary. 

• Assists with the development, implementation, and adherence to appropriate policies and procedures for departments and the hospital. 

• Demonstrates resourcefulness and self-reliance to optimize operations and use of resources, delivery of services and decision-making process.

• Effectively allocates and evaluates the department(s) work, determines required staffing levels, and provides leadership and follow through to ensure that services are delivered in a timely, efficient and cost effective manner.

• Encourages openness and positive environment within departments. 

• Creates a safe work environment that fosters respect and positive morale.

• Addresses employee morale and motivation matters. 

• Works closely with Leadership to ensure a cohesive work environment

• Communicates to staff information from Leadership meetings. 

• Provides support and guidance to direct reports and others in the organization. 

• In cooperation with Executive Leadership, develops and implements performance measurement indicators, benchmarks and goals linked to the strategic plan of the hospital through various activities of the service lines, programs, and quality improvement efforts of the department.

• Accepts responsibility for decisions and effective communication.

• Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and staff, surveyors, contractors and vendors. 

• Participates on hospital committees as requested. 

• Identifies opportunities and makes recommendations for improving processes. 

• Provides on-site support during emergency situations and has an active role on the Hospital Incident Command team.

FINANCIAL MANAGEMENT 

• Assists Executive Leadership in preparing the department(s) assigned budgets and operates within budget.

• Monitors and tracks expenditures and provides explanations for variances.

• Develops and reports on key care coordination metrics as requested.

• Serves as the central resource for the development and implementation of strategies which are efficient, effective, timely, patient-centered, medically appropriate for an acute rehabilitation level of care, and supports appropriate financial reimbursement