What is the Opportunity?

The GRM Operational Risk Team is responsible for providing independent and objective oversight of operational risk management for the businesses across the WM Segment. The purpose for the Director role is to provide dedicated focus on the global GAM business and is twofold:

(1) to ensure that the operational risk profiles across the GAM regions and entities have been established, kept current and demonstrate a fair and accurate representation of operational risk exposure and

(2) to engage in key GRM Operational Risk projects, initiatives, and activities to meet department priorities.

This role partners closely with the business to facilitate the implementation of the operational risk framework and sound risk management practices across the business platform

What will you do?

Act as a leader in ORM

• Deliver the vision and execute the ORM plan.
• Foster strong stakeholder relationships to enable active and collaborative working relationships
• Drive a culture of integrity and behaviors that align to RBC’s Code of Conduct and professional standards
• Work collaboratively across teams, enabling an engaged workforce who are effective, knowledgeable and adaptable  
• Foster an environment of continuous personal growth

Direct the Implementation of RBC’s Operational Risk Management (ORM) program and practices

• Contribute to and execute on the vision, strategy and operating model for operational risk management
• Direct the implementation of core operational risk management programs and practices to ensure accurate view of Operational Risk Profile
• Support implementation of ORM initiatives (e.g.: Internal Control Management Policy) and monitor for adherence to requirements, escalating concerns where required
• Identify trends and direct research into areas of perceived elevated or emerging operational risk

Provide Operational Risk advice and monitor key & emerging risks

• Provide ORM risk mitigation strategies (and /or related area of expertise) and advise senior management and executives in understanding and managing operational risk across multiple domains
• Champion behaviours that embed a strong risk management culture across 1st & 2nd LOD
• Provide oversight on the design and effectiveness of the internal control environment
• Leverage operational risk data and analysis to provide management with insights to support decision-making
• Conduct Independent reviews to provide a perspective to 1st Line of Defense on emerging risks and trends
• Bring 1st Line of Defense insights from external sources such as ORX, Industry Events, Industry Best practices

Enable regulatory change, OR governance and reporting

• Support Management to respond to information requests by regulators, supervisors, and statutory bodies (as required)
• Provide appropriate expertise and support to the GRM Head of Operational Risk UK for them to be able to effectively discharge their duties under the Senior Managers and Certification Regime.
• Identify and develop guidance material designed to support 1st Line of Defense interpretation and implementation of regulatory requirements
• Monitor and analyze the design and operational effectiveness of a platform’s control environment
• Report operational  risk-related reporting and insights, and partner with the business to enhance reporting where required, to support executive management to build a perspective on operational risks and emerging trends
• Develop a story board to provide a profile of operational risk, leveraging risk dashboards, metrics and other information sources

What do you need to succeed?

Must-have

• 8-12 years of experience
• Experience in risk management, good knowledge of banking regulatory requirements and best practices related to risk management practices globally    
• Experience of being part of complex projects working at Global level
• Depth or breadth of risk management experience (1LOD or 2LOD)
• Proficient in risk management methodologies
• Skilled in building a network and maintaining key relationships. Strong negotiation skills and ability to partner with multiple stakeholders  
• Direct operational risk experience

Nice-to-have

• Strong ability to influence, motivate and effect change
• Ability to transform overarching objectives into executable plan
• Confidence to take on new ideas and challenge others
• Graduate degree or equivalent experience. 
• Designation associated with Risk Management.

What’s in it for you?

We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Work on a dynamic topic of strategic importance
• Ability to make a difference and lasting impact
• Work in an agile, collaborative, progressive, and high-performing team
• The opportunity to interface with executives from many different parts of the organization

Job Skills

Banking Products, Decision Making, Financial Risk Management (FRM), Industry Knowledge, Information Security Management, Investment Management, Investment Operations, Operational Delivery, Risk Management, Security Management, Strategic Thinking

Additional Job Details

20 KING ST W:TORONTOTorontoCanada37.5Full timeGROUP RISK MANAGEMENTRegularSalaried2026-02-102026-02-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.