• Office of the Vice President (Advancement and Community Engagement)

• UQ Calling Crew, 2025 Telephone Engagement Campaign

• Casual positions with an hourly rate of $39.43, plus superannuation of 11% (HEW Level 1.1)

• Based at the picturesque St Lucia Campus 

About This Opportunity 

We are calling for applications for casual positions with the UQ Calling Crew, as part of Advancement’s Telephone Engagement Campaign. The campaign will run from our vibrant St Lucia Campus.

Key responsibilities will include:

• Contacting UQ Alumni via Telephone

• Talking about your experience at UQ

• Sharing news and updates about UQ

• Asking for charitable donations

• Stewarding donors

• Administrative duties as required

Hours of operation are Monday to Thursday 5pm-8pm and Saturday 10am-5pm (subject to change with notice).

The telephone campaign isn’t just about fundraising; it is also a great way for UQ to stay in touch with its alumni and build a long-term relationship with them. You will be phoning UQ alumni and community members to update them on exciting developments here at UQ, hear about their memories of student life, and their careers since graduation. You will also be fundraising for a number of important projects across the University.

About Advancement

Advancement leads activities and services that help to raise the profile of UQ with alumni, industry partners and current and prospective donors. By raising awareness of the University’s vision, goals and achievements, Advancement helps position UQ as a destination for philanthropy, ensuring future generations of thought leaders and solution finders have access to an education that only a University in the world's top 100 can provide.

Annual Giving is one of the most important areas of Advancement’s fundraising and engagement efforts. The Annual Giving program solicits donations from alumni, staff and the wider community to support endeavours including scholarships, research and teaching initiatives at UQ.  The UQ Calling Crew are important members of the Annual Giving team within Advancement. The UQ Calling Crew connects with alumni and donors of UQ to engage with and fundraise for support.

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.

About You

We’re looking for current UQ Students and especially Scholarship recipients who are energetic, have a positive attitude, and are great communicators. UQ Scholarship recipients are highly encouraged to apply. Call centre experience is desirable however full training will be provided. 

The successful candidate may be required to complete background checks including, right to work in Australia.

What We Can Offer  

This is a casual position through to December 2025 with offered shifts reflecting our campaign calendar. Work will occur May - July and September - November at HEW level 1.1. The hourly rate will be $39.43 per hour, plus 11% Superannuation.

• Flexible shifts to consider your classes and exams

• Fun and friendly work environment, promoting personal and professional growth

• Develop professional skills that are highly valued by future employers

• Network, not only with other current students but with alumni as well

• Help raise vital funds for YOUR university, giving back to your community

• Connect with UQ Alumni who have lots of career advice to offer

Questions? 

For more information about this opportunity, please contact Isla Paul via i.paul@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line. 
 

Want to Apply? 

All applicants must upload the following documents in order for your application to be considered:

• Resume 

Next Steps in the Application Process

Following your application submission, you may be invited to provide a short video (2–3 minutes) as part of the selection process. This will give us an opportunity to learn more about you and your approach to the role. Further details, including the questions and submission instructions, will be shared at the appropriate stage.

Other Information 

As a casual employee, and in line with Fair Work, please note that there is no commitment to ongoing work in this position. 

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talent@uq.edu.au for accessibility support or adjustments.

Applications close Sunday, 6 April 2025 at 11.00pm AEST (R-49995). Please note all candidates are required to be available 7 to 11 of April for interviews and assessments. Successful candidates will be expected to attend onboarding sessions from 5 May and roles will commence from mid-May 2025.

Please note applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.