Responsibilities  

Oversee Operations Systems for Development Department and Events 

• Manage and ensure accuracy and integrity of donor database (Salesforce); lead the Development team to deepen their use and understanding of donor database. 

• Lead efforts to plan and track revenue generation by creating dashboards, reports and trackers to support fundraising efforts and provide accurate and timely updates that are regularly reviewed with the Development team and Executive Director. Conduct data analysis to identify fundraising strengths and opportunities 

• Create a site-specific revenue planning process and timeline. 

• Manage all gift collections, processing, and acknowledgment system, 

• Manage development event operations, including registrations invites and RSVP’s, and post-event follow-up to attendees and supporters.  

• Manage meetings and materials for the Development leadership team. 

Support Engagement of Donors and Prospects  

• Collaborate with the national office to manage annual fund direct mail and online giving program to grow and diversify City Year Chicago’s donor base.  

• Work with Development team to create engagement plans for donor segments. 

Conduct Prospect Research 

• Support front line fundraisers with the identification and qualification of new and current donors and board members, 

• Ensure prospects are screened and assigned to portfolios. 

Support Development Communications 

• Set up and manage all development related emails and distributions lists through Marketo, the email system City Year uses to send mass communications to stakeholders.  

• Set up and manage all online donation and event pages through Classy, the platform City Year uses for donations and event registrations.  

Support Organizational Initiatives & the Site 

• Contribute to the intellectual and organizational capacity by staying apprised of local and national trends in national service, public education, education equity, and philanthropy 

• Support and attend all major site events, including fundraisers, service days, trainings, and other activities and initiatives. 

• Partner with other departments and staff to ensure that site-wide goals are met,  

• Attend internal and external engagement and training activities throughout the year. 

Qualifications  

• 3-5+ years of professional experience, preferably in fundraising for a non-profit or educational organization, with proven ability to meet or exceed goals ​

• Fluency with and strong knowledge of Salesforce, including report building.

• Strong base of knowledge of fundraising, including direct response and fundraising operations 

• Command of Microsoft Office Suite with high level proficiency in Word, Excel, PowerPoint, Outlook, and Teams 

• Command of fundraising databases, Salesforce strongly preferred 

• Exceptional oral and written communication skills with an ability to engage and inspire a wide range of audiences both internally and externally 

• Excellent organizational skills, ability to handle multiple tasks and priorities, think critically, and make decisions on their own.  

• Ability to adapt and excel in a fast-paced, diverse, and rapidly changing environment.  

• Strategic thinker with strong analytical skills.  

• Deep understanding of City Year’s mission and the national service movement is helpful.  

• Strong connection to the values of servant leadership, belief in the power of young people, social justice, empathy, inclusivity, teamwork, and excellence.  

• Desire and ability to work with individuals of diverse backgrounds.  

• Proven ability to work as both a team member and independent leader  

Compensation and Benefits 

Salary range for this position is $60,000 - $70,000  

Full-time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more