1st shift Product Support (MHE/STTT/EOL) - Athens, GA

Posted:
12/8/2025, 2:48:13 AM

Location(s):
Athens, Georgia, United States ⋅ Georgia, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ IT & Security ⋅ Operations & Logistics

Career Area:

Operations

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Are you ready to build what matters?  Build More Than Machines. Build a Career. 

Watch our video to see our Athens Team build top-of-the-line excavators and tractors.

While working in Product Support at Caterpillar Inc., you will test for proper operation and quality issues of machines, performing necessary rework and repair when issues are found.

In this role you may be expected to:

  • Perform rework on quality defects that cannot be immediately addressed on the assembly line.
  • Support Design Engineers by gathering data for research and evaluations, by conducting technically complex teardowns and assembly of BCP components/equipment.
  • Gather assembly defect data
  • Catalogue quality issues into a computer system and flag defects for repair.
  • Uses various tools provided in the work area to perform assembly duties and may include the use of lifting devices to move heavy components of weights of more than 35 lbs.
  • Conduct assembly on new product introductions according to Engineering schematics.
  • Monitor CAT computer systems to conduct hydraulic, electrical, mechanical, or other component tests.
  • Conduct additional diagnostics and analysis to identify defects and quality issues that are more complex.  
  • Record failures and communicates to relevant personnel as appropriate.

Basic Qualifications:

  • Must have some heavy equipment manufacturing assembly experience
  • Extensive knowledge of hand tools including proper use
  • Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently) in working with standard work
  • Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently) in knowledge of Standard Assembly tools and their applications

Physical Requirements (with or without reasonable accommodation):

  • Willing and able to sit or stand for prolonged periods
  • Willing and able to perform repetitive operations
  • Willing and able to lift to 35 lbs.

Top Candidates will also have:

  • Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently) in Microsoft Office applications
  • Blueprint reading experience
  • Major repair experience
  • At least 3 years of mechanical repair experience
  • Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently) in areas related to machine repair including Electrical, Hydraulics, and/or Pneumatics
  • Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently) in mechanical analysis
  • Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently) in recognizing or describing the mechanical functions and specifications of products and/or parts
  • Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently) in Equipment Diagnostics
  • Experience in machine or engine performance monitoring or analysis including identifying, evaluating, documenting, communicating, and correcting specific condition related, engineering related, or workmanship deficiencies related mechanical issues
  • Experience mechanical hydraulics and control systems
  • Electrical/Mechanical experience
  • Maintenance/repair experience

Additional Information: Resumes are highly encouraged for all applicants. Failure to provide a resume may result in application not being considered. This is a 1st shift hourly position starting at $22.10/hr. Successful candidates must pass an online assessment prior to interview.

Shift Schedule:

1st Shift:  Monday-Thursday, 6 am – 4:30 pm

**Role requires overtime as needed to support business needs.**

Summary Pay Range:

$22.10 - $27.65

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

  • Medical, dental, and vision benefits*

  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

  • 401(k) savings plans*

  • Health Savings Account (HSA)*

  • Flexible Spending Accounts (FSAs)*

  • Health Lifestyle Programs*

  • Employee Assistance Program*

  • Voluntary Benefits and Employee Discounts*

  • Career Development*

  • Incentive bonus*

  • Disability benefits

  • Life Insurance

  • Parental leave

  • Adoption benefits

  • Tuition Reimbursement

       

* These benefits also apply to part-time employees

Posting Dates:

December 8, 2025 - January 4, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.     

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.

Caterpillar

Website: https://caterpillar.com/

Headquarter Location: Peoria Heights, Illinois, United States

Employee Count: 10001+

Year Founded: 1925

IPO Status: Public

Last Funding Type: Grant

Industries: Construction ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mechanical Engineering