Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
Xylem is seeking a Sr. Technical Business Development Manager to accelerate growth in the Chemical Processing Industry (CPI) for Xylem's Water Solutions & Services (WSS) Heavy Industry Segment. The position is a senior, pre-sales role that blends technical sales support, solution architecture at the conceptual/pre-FEED stage, tactical opportunity development, and strategic market-building, working with our sales team to develop a pipeline of $1M-$100M of orders and realize >$10M/yr. of new business revenue. The Business Developer will partner closely with Sales, Application Engineering (AE), Service Operations, Commercial Leadership, and Product Management to develop winning technical solutions, structure, and de-risk process performance guarantees, drive bookings, margins, EBITDA, and increase our wallet-share in the CPI sector. 

Core Responsibilities and Tasks:

• Own early-stage technical solutioning and problem-solving: frame customer problems, develop pre-FEED concepts, help qualify sales opportunities, and define a clear, implementable path before application engineer (AE) engagement

• Architect robust CPI process water treatment (UF, MMF, RO, EDI, IX, Phys-chem., Clarification etc.) and wastewater solutions for build-own-operate and water-as-a-service projects

• Engage customers with our sales team and build a revenue pipeline: Develop capability presentations, support field service and capital sales team with customer engagement, conceptual design and pricing calculations, bi-weekly sales ride-alongs, conduct voice-of-customer research, market mapping, and opportunity scouting through conferences and tradeshows

• Work closely with business vertical director to develop pursuit strategy and ensure commercial excellence for large complex build-own-operate projects, collaborating across Legal, Finance, Risk, Operations, and R&D; support pilot planning and test programs as required

• Lead sales technical training: Develop new solutions and train Heavy Industry sales team on new technology trends, pathways to increase margin, grow revenue, new market trends etc.

• Prioritize high-margin opportunities, influence P&L performance for CPI, and contribute insights for M&A evaluations

• Drive technical thought-leadership in CPI water treatment and adjacent emerging segments (e.g., blue/green hydrogen, direct lithium extraction) through conferences, publications, and strategic partnerships

• Establish win plans and value-based proposals; ensure solution/value selling and negotiation mastery across pursuits

• Track key business development KPIs (bookings, revenue, gross margin, EBITDA, win rate, penetration, pipeline coverage) and continuously improve pursuit processes
   

​A successful Xylem WSS CPI business developer will support Xylem WSS’s Heavy Industry sales team in achieving the following outcomes at the end of 18 months:

• Close ~$10M of new bookings

• Lead the development of >$100M in total contract value of multi-decade, design-build-own-operate-maintain (DBOOM) opportunities in process water and wastewater treatment

• Support the development of ~100 opportunities with a total order pipeline value exceeding $300M across all sales cycles (short term: ~1 year, medium term: 1-3 year, and long term: >3 year)

Minimum Qualifications
•    BS in Chemical, Mechanical, or Environmental Engineering, Chemistry, or a closely related field to industrial water / wastewater treatment with 7+ years of industrial water experience 
•    OR Master’s with 5+ years of industrial water experience
•    OR PhD with 2+ years of industrial water experience 
•    Overall 7+ years of combined experience across process engineering in industrial water treatment, research and development including academia, business development, consulting or technical sales
•    Proficient in technical excellence and commercial problem-solving skills to participate in design reviews with senior and principal level application engineers
•    Demonstrated success architecting complex industrial water/wastewater process flow diagrams
•    Hands-on familiarity with pre-FEED solution development and key unit design/engineering/operations (process water: UF/RO/IX/EDI or wastewater: DAF/MBR/SBR/MBBR)
•    Commercial fluency in delivery models (CAPEX/EPC, build-own-operate, short-term trailer water treatment) and financial analysis (DCF, IRR, payback)
•    Proficiency with CRM (e.g., Microsoft Dynamics 365), and strong skills in PowerPoint, Excel, Word
•    Excellent communication, executive presence, and cross-functional leadership
•    High proficiency in English, written and oral
•    Availability and willingness to be based in the US Gulf Coast with 30-40% travel largely across US Gulf-Coast with potential international travel, mainly North America 


Preferred Qualifications:

•    PhD in Chemical, Mechanical, or Environmental Engineering, Chemistry, or a closely related field to industrial water / wastewater treatment with 2+ years of experience (industry, consulting, or start-up)
•    OR Master’s in related field with 10+ years of experience
•    OR BS in related field with 12+ years of experienceTechnical sales/business development experience developing $1M+ of consulting sales, or $10M+ of technology sales in industrial water treatment, CPI, or a related industry 
Track record of thought-leadership (conference speaking, publications, patents) 
•    Prior experience developing complex industrial water/wastewater projects; experience with proposals including process performance guarantees 
•    Prior experience in CPI sub-sectors (e.g., petrochemicals, specialty chemicals, polymers) or emerging segments (blue/green hydrogen, direct lithium extraction)
•    Background in start-up, consulting, applied R&D, and demonstrated commercial impact from problem-solving skills
•    Strategic technical business development experience (tech. acquisition via M&As, tech. due-diligence etc.) 
•    Experience with field piloting systems and mobile water treatment systems

High Impact Behaviors:
• Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives.
• Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams.
• Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders.

Competencies
•    Technical solutioning & value selling
•    Strategic thinking and market development
•    Customer engagement and relationship management skills
•    Technical depth with pragmatic risk management
•    Strong analytical ability and communication skills
•    Negotiation and commercial acumen
•    Collaboration and stakeholder influence
•    Data-driven decision making and pipeline discipline

Additional Details
•    Prior experience in a similar role is not required. Preferences are meant to encourage applicants from diverse backgrounds; candidates who meet the minimum qualifications are encouraged to apply.
•    Travel: Up to 40% for customer visits with sales team, site tours, conferences, and internal collaboration. 
•    Work Location: US Gulf Coast (Required), Houston, TX (Preferred). Proximity to major CPI corridors (e.g., US Gulf Coast) required. Gulf Coast candidates outside of Houston, TX may see travel of 60% or more travel in the first year.
•    Employment: Full-time, exempt
 

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.