Friends and Family :Data Scientist Intern - Services BI & Analytics

Posted:
2/8/2026, 1:11:00 PM

Location(s):
Montreal, Quebec, Canada ⋅ Quebec, Canada

Experience Level(s):
Internship

Field(s):
AI & Machine Learning ⋅ Data & Analytics

Workplace Type:
Remote

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

The Opportunity
Join Ciena’s Services Business Intelligence & Analytics team and work on real projects that use Machine Learning (ML) and Artificial Intelligence (AI) to help our global Services organization make smarter, faster decisions. You’ll support analytics tools used by thousands of internal users and contribute to new solutions that improve forecasting, insights, and performance across the business.
How You Will Contribute:
• Enhance our Call Analytics tool with sentiment analysis and quality scoring
• Support the development of cost‑forecasting tools for Project Managers
• Help build a KPI outlier detection model for early warning insights
• Contribute to long‑term Order Plan forecasting for Product Line Management
• Validate model performance and ensure data accuracy
• Collaborate with the Senior Data Scientist on advanced analytics projects
• Document results and support continuous process improvements
The Must Haves:
• Currently completing a degree in Engineering, Computer Science, or a related field
• Coursework or practical experience in Data Science
• Strong analytical and problem‑solving skills
• Ability to work independently in a global, mostly remote environment
• Attention to detail and commitment to accurate results
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
• Strong communication and collaboration skills
Nice to Haves:
• Experience with Power BI or other analytics/visualization tools
• Familiarity with statistical modeling or ML frameworks
• Exposure to scripting or programming languages
• Understanding of basic telecommunications concepts
• Ability to manage multiple priorities
• Comfort working with large datasets
• Interest in building user‑friendly data tools
Pay Range:
The annual pay range for this position is $25.00-34.00

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.


In addition to competitive compensation, Ciena offers students access to the Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation pay as required by applicable laws.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.