Director : Compensation & Benefits (C&B) Service Centre

Posted:
6/10/2024, 5:00:00 PM

Location(s):
Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Job Purpose

The C&B Service Centre Lead has full accountability for deployment of Compensation processes and Benefits management (as applicable)), within the relevant Region (as outlined above). The C&B SC Lead will lead a team of C&B experts aligned to countries within the scope of the SC, ensuring that work is allocated and delivered in the most efficient and effective way.

The role will:

  • Ensure the Reward minimum standards are adhered to, that governance processes are in place, that global processes are delivered consistently, and that performance will be tracked and monitored to ensure standards are maintained. 
  • Provide expert Compensation and Benefits advice and guidance to above country groups as they benchmark Reward offerings and as new initiatives or schemes are introduced e.g. pensions, car plans, sales incentive plans etc.
  • Lead large Regional Projects / Processes ensuring high quality and efficient deployment
  • Support the development of Reward capability within the Region – both within the Service Centre and Reward Leads and their Teams.  They may also be asked to support above country capability building initiatives.
  • Support global projects and process improvements, working with both the Reward CoE and GPO.  Above country groups will rely on Regional and Local insights from the Service Centre Lead and their Team to ensure that global processes are culturally diverse and can be implemented.
  • Focus on forward looking solutions that improve the reward value proposition for the organization and help create the next level of change and innovation
  • Will be responsible for budgets and spend related to C&B support for approx. 30,000 Biopharma employees

As a member of the Regional Service Centre Leadership Team the role will proactively support delivery of People Services initiatives working closely with LT colleagues and the overall PS SC Hub Lead.

This role will connect with above country Reward through Reward Advisory Board and Reward LT, ensuring that strategic and operational C&B is connected and aligned.

The Incumbent will also be responsible to provide leadership in helping build a future ready reward strategy where the GCC and hub C&B teams work with Reward Coe and PS leadership to collaborate and stabilize operations, bring in innovations towards solutions, ways of working, a continuous simplification mindset and an outside in view to reward practices. 

Key Responsibilities

Compensation & Benefits

Full accountability for delivery of Compensation processes and Benefits Management in the aligned Region.  This includes:

  • Global Annual Performance & Reward (P&R) cycle, including the annual salary budget setting process
  • Targeted review recommendations (as applicable)
  • Support for Business Unit specific initiatives that span across regions e.g. the R&D promotions process
  • Participation in process improvement initiatives including After Action Reviews and projects to improve governance / standardization e.g. Bonus Harmonisation
  • Benefits vendor management
  • Support / approvals for benefits changes, as per the Reward Governance Framework (RGF)
  • Management of job evaluation for grades 4-10 within the aligned Region
  • Participation in regional/local networking forums, sourcing pay and benefits data from market providers and negotiating regional / local contracts (as needed).

Team Management

Lead a team of diverse professionals with clear accountabilities of delivery and performance covering

  • Global Benchmarking: This team is responsible for compensation and benefits benchmarking for all GSK population across 70+ countries
  • Regional Compensation: This team is responsible for all compensation operations for US, UK, Canada, Ireland, including large scale projects, compensation day to day ops through service now, in country regulatory reviews and reporting eg : Fair Pay, Gender Pay
  • Global Reward Partners: This team is aligned to RBL’s and support Grade 0-3 across business lines
  • Regional benefits: This team is responsible for benefits Programme management for Canada, Ireland, UK
  • Global Benefits Systems: This team is responsible for benefits Programme management for Canada, Ireland, UK
  • Regional Process Manager: Team member works closely with Performance & Reward director along with RPMs in hub’s to manage APR process as well as Job evaluation for grade 4-6
  • Global Compensation Manager : Lead the Global Performance Review process for GSK in terms of managing and implementing processes that ensure a successful outcome of P&R process for the organization
  • Reward Leads: 3x reward leads for UK, India RX and GCC having oversight and responsibility for all C&B country matters

As part of this role, the incumbent is responsible to create and environment which leverages & builds collaboration across hub’s, creates a healthy and positive work culture, where every individual  has a space to perform and grow .This role will be responsible for capability building, talent and performance management within the RSC.

Stakeholder engagement and Governance

Manage stakeholders across HR (HRCH/ HRBL’s), People services LT, C&B for all C&B related actions

  • Responsible for building an engagement model, that ensures quality of service, effectiveness incl. adherence to reward governance frameworks and minimum standards (aligned across all Regions)
  • Ensure participation in respective LT, IMT forums and share key plans towards C&B actions for the country/ entity
  • Represent C&B is respective SAO and Risk review forums and address any open observations as part of review.
  • Monitoring of performance and customer experience including identifying where global processes adjustments or simplification may be required (working closely with the Global Process Owner (GPO) and Systems Owners).
  • Build a strong relationship with C&B hub leads in KL, Poznan and Costa Rica and leverage the C&B Ops board to work towards a consistent global experience for employees and stakeholders
     

Other Areas of Responsibility

  • Participation in Global C&B projects (where applicable), providing council and Regional knowledge / expertise
  • Full understanding of Regional C&B data and trends, working closely with teams and external networking  forums & provide Regional  
  • insights, guidance, and support to above country teams incl. Reward CoE, RBLs etc, as necessary
  • Budgetary ownership of C&B spends across Global Benchmarking & Benefit & compensation programmes
  • This role would represent GCC leadership team and is expected to contribute towards building GCC capability across functions
  • Provide leadership and inputs in the GCC PS and People services road map , drive engagement themes as a sponsor to ensure the 
  • outcomes are linked to the organization strategy.
  • Champion or participate in PS wide initiatives

Why You?

We are looking for professionals with these required skills to achieve our goals:

  • Total experience of 18+ years with experience in a specialist Compensation and or Benefits role (ideally gained in a large corporation or a specialist consulting organization)
  • Must have had regional experience or managed Reward across a group of countries / in a large country
  • Proven experience of Leading a large team of professional C&B Specialists
  • Project Management expertise and / or established experience in managing matrixed / international resources
  • Evidence of delivery to deadlines/ effective management of multiple activities with conflicting timelines
  • Significant compensation experience gained over multiple, annual process cycles and ongoing operational delivery requirements across multiple countries (i.e. survey providers, interactions with local consultancies, etc.)
  • Business perspective of GSK or relevant to GSK (i.e. Science/ Technology, FMGC) or experience in a Company with multiple business units with at times conflicting requirements

At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution.

#LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

  
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