Position: Advanced Nurse Practitioner

Reporting To: SBU Head – Advanced Therapies, Commercial Operations

Location: Gurgaon, India (All India Role)

Job Purpose

To support the growth and successful implementation of Advanced Therapies (High Flux Dialysis/HDF/HV-HDF) across India by providing clinical expertise, customer training, therapy adoption support, and ongoing clinical education to hospitals, dialysis centres, nephrologists, and nursing teams.

Key Responsibilities

Clinical & Therapy Implementation

• Support hospitals and dialysis centres in establishing and operationalizing High Flux Dialysis/HDF/HV-HDF therapy programs
• Assist customers in clinical workflow setup, therapy protocols, and best practices for Advanced Therapies
• Conduct on-site clinical support during installation, initiation, and stabilization phases of HDF/HV-HDF therapy
• Ensure proper therapy adoption and utilization aligned with clinical guidelines and company recommendations
• Support troubleshooting of therapy-related clinical issues in coordination with technical and commercial teams

Training & Education

• Conduct structured training programs for dialysis nurses, technicians, and clinicians on HDF/HV-HDF therapies
• Develop and deliver educational sessions, workshops, CMEs, and hands-on demonstrations for customers
• Train customers on machine handling, therapy optimization, patient monitoring, infection control, and therapy compliance
• Create and maintain training documentation, competency checklists, SOPs, and educational materials
• Ensure continuous upskilling of customer clinical teams on Advanced Therapies

Customer Engagement & Relationship Management

• Build strong professional relationships with nephrologists, hospital administrators, dialysis staff, and key stakeholders
• Act as a trusted clinical advisor for customers adopting Advanced Therapies
• Support customer retention and therapy expansion initiatives through strong clinical engagement
• Gather customer feedback and share market insights with internal stakeholders

Commercial & Cross Functional Support

• Work closely with Sales, Marketing, Technical Service, and Medical teams to support therapy conversions and upgrades.
• Provide clinical inputs during customer discussions, product evaluations, and therapy presentations
• Support new product launches and therapy awareness initiatives in the market
• Participate in conferences, workshops, and scientific meetings related to dialysis and Advanced Therapies

Compliance & Quality

• Ensure all clinical training and support activities comply with company policies and regulatory requirements
• Maintain accurate documentation of customer training activities and field visits
• Adhere to quality standards, infection control practices, and patient safety protocols

Experience

• Min 5 - 6 years of relevant clinical experience in dialysis, nephrology, or renal care
• Strong exposure to Hemodialysis therapies; experience in HDF/HV-HDF preferred
• Experience in customer training, clinical education, or therapy implementation will be an added advantage

Key Skills & Competencies

• Strong clinical knowledge of dialysis therapies and renal care
• Excellent presentation, communication, and training skills
• Ability to conduct hands-on clinical demonstrations and workshops
• Strong interpersonal and stakeholder management capabilities
• Problem-solving and customer-centric approach
• Ability to work independently in a field-based role
• Proficiency in MS Office and training documentation

Travel Requirement

• Travel across India based on business and customer requirements

Preferred Attributes

• Passion for clinical excellence
• High learning agility and adaptability
• Strong collaboration and team-oriented mindset
• Ability to influence therapy adoption through clinical expertise