Senior Manager, Customer Development

Job Description

Your Job

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

Role Overview & Primary Accountabilities:

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

The incumbent is responsible to achieve the company’s strategic objectives by leveraging his/her knowledge of KC products and categories, internal and external sales and marketing data, customer management, negotiation, Modern Trade operations (market knowledge) and trade operations. Adequate management and influencing skills to solve customer’s issues, and to motivate merchandiser/promoter team towards achieving key objectives.

• Develops, implements, monitors business plans towards the achievement of targets in Modern Trade accounts. Responsible for the achievement of sales KPIs of the assigned region, which covers international key accounts hypermarkets and local chain supermarkets. Contributes to the growth and operating results of the company by developing KC’s business in these direct accounts.

• Manages Trade Promotional budget and the allocated Trade Fund to generate the desired profitable sales mix and develop plans to address variation versus Budgets and provide demand forecast for responsible area.

• Initiate, develop, implement and evaluate promotion strategies and activities with assigned customers according to annual sales, marketing and category plans. Consistent application of business management and analysis tools (PTCS, SPO) to support total responsibility for assigned Trade Promotion Funds.

• Responsible to provide daily customer engagement and business building activities to customers in the assigned region to ensure sales targets are achieved within budget spend rate. Manages and provides direction to the team of merchandisers and promoters to do in-store execution in-line with the agreed business plans. Engages customers at varying positions and levels of experience and establishes strategic, cross-functional relationships and regular dialogue with key stakeholders.

• Implement Customer’s Trading Terms, Joint Business Plans, Quarterly Business Review, Financial Viability Analysis recommendation and trade pricing strategy. Establish strategic, cross-functional relationships and regular dialogue with key stakeholders.

About Us

Huggies®. Kotex®. Poise®. Confidence®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

Essential Requirements

• Bachelor's degree in relevant discipline.

• Minimum 2-3 years sales experience required (preferably in FMCG).

• Enjoys working with people.

• Proficient in Microsoft Office.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

No Relocation:

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

Primary Location

Kuala Lumpur Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time