Skill required: Fulfill - Order Management
Designation: Supply Chain Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 - 5 Years
About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Process tickets from tool for spare parts deliveries, ensuring timely communication of Estimated Time of Arrival (ETA) to final customers via the ticketing tool
• ETA Coordination: Work with logistics and expediting teams to collect accurate delivery timelines and relay updates to customers promptly.
• VOR (Vehicle Off Road) Management: Prioritize VOR cases, ensuring urgent handling of parts to minimize vehicle downtime, with regular updates on internal systems.
• Parts Allocation: Manage the allocation of spare parts from warehouses, coordinating with inventory teams to dispatch parts from optimal locations.
• Issue Resolution & Reporting: Address supply chain delays, maintain accurate records of delivery status, and provide timely updates to both customers and internal teams
• Liaising with customers, suppliers, and distributors.
• Work closely with client and address risks/queries independently.
• Generate client required reports and agreed frequencies.
• Work closely with leads to understand their supply chain goals. To align business requirements with systems and process solutions that ensure overall objectives are met.
• Provide Root cause analysis, What if analysis in the domain of PO placements/On-Time delivery/Inventory Planning/Exception Management
What are we looking for? •Written and verbal communication
•Ability to establish strong client relationship
•Ability to meet deadlines
•Negotiation skills
•Ability to perform under pressure
Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems
• Your day to day interactions are with peers within Accenture
• You are likely to have some interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts
Any Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
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