Job Summary:

We are seeking an experienced [3+ years] and to join our Production/Application support team. The ideal candidate will bring a blend of good technical skills [Unix, SQL, ITIL, Autosys, Big Data]. The ideal candidate will bring a blend of strong technical skills [ Unix, SQL, Big Data technologies] and good domain expertise in financial services [e.g: Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle]

Key Responsibilities:

• Provide L2 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.
• Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.
• Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ].
• Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.
• Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues.
• Maintain and improve knowledge bases, SOPs, and runbooks for production support.
• Participate in change management and release activities, including deployment validations.
• Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions.
• Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.
• Contribute to continuous service improvement, stability management and automation initiatives.

Required Skills & Qualification:

• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
• 3+ Years of experience in application or production support with 2+ years at a Advance level.
• Strong hands-on experience with.

• Unix/Linus [ scripting, file manipulation, job control]
• SQL [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]
• Big Data technologies [ Hadoop, Hive, Spark ]
• Job Schedulers like Autosys.
• Log analysis tools.

• Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]
• Knowledge of front office/back office and reporting workflows and operations.
• Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.
• Effective communication and stakeholder management skills across business and technical teams.
• Experience with ITIL processes, including incident, problem and change management.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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