Posted:
10/6/2024, 7:57:18 PM
Location(s):
England, United Kingdom ⋅ Rotherham, England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Multi Skilled Operative
Rotherham
Full time – Permanent role - 42.5 hours per week paying a salary of £37,257.54 per annum
With 30 years of delivering market-leading repairs, refurbishment, fire safety and building maintenance services, Mears is trusted to deliver in excess of 6,000 housing repairs daily to a portfolio of more than 1,000,000 homes nationwide.
We have a great opportunity for an experienced Multi Skilled Operative to join our growing team on a full-time permanent basis.
We empower our people to lead by example, taking ownership and responsibility to work to the best of their abilities and effectively collaborate with colleagues and partners to exceed the expectations of both clients and customers.
About the role:
Part of a local team undertaking high standard Multi Trade repairs and refurbishment activities to Housing properties delivering best in class customer service and satisfying all safety, quality and cost control standards.
You will have a certified core trade of joinery and complimenting this have the ability to de-liver additional trade activities in support of completing repair/refurbishment works on time and to a high standard in accordance with agreed standard operating procedures.
Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first time completion whilst remaining within budget and time parameters.
Ensure that the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakehold-ers This includes but is not limited to appearance, company ID, condition of vehicles and maintaining a high standard of Health & Safety requirements. It may be necessary where re-quested to obtain Customer feedback on completion of works.
Process all activities in association with tasks/works electronically utilising a hand held device (PDA). This includes but not limited to Worksheets, timesheets, photographic evidence of works before – during – after, van stock replenishment, booking of annual leave, vehicle in-spections, safeguarding issues, risk assessments and method statements.
Keep all supplied company assets in a good condition in line with the company policies and report to your Supervisor/Manager where damages occur.
Utilise existing stock or collect materials as and when required to meet works order require-ments, in accordance with standard operating procedures for purchasing and van stock con-trol compliance.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Key Criteria:
Benefits:
If you feel you have skills needed, please apply below via the link. If you have any further questions, please contact Francesca on [email protected], quoting the job reference number.
Mears Group is a Disability confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.
Website: https://mearsgroup.co.uk/
Headquarter Location: Gloucester, Gloucestershire, United Kingdom
Employee Count: 10001+
Year Founded: 1996
IPO Status: Public
Industries: Communities ⋅ Real Estate