Posted:
10/28/2024, 5:00:00 PM
Location(s):
California, United States ⋅ San Leandro, California, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
At Peterson, we partner with our customers to build the future. For over 85 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose.
Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.
You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters!
Job Description
Peterson Trucks has the immediate need for an experienced Fleet Coordinator at our San Leandro, CA location.
SUMMARY
The Idealease Fleet Coordinator is responsible for providing support to the Service Department for their fleet service function and coordinates the department’s scheduled service activities. The Coordinator communicates regularly with other departments and maintains close liaison with customers and key personnel.
ESSENTIAL JOB FUNCTIONS
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
Responsible for monitoring lease and rental fleet availability and scheduling required services.
Schedule service on each unit as necessary to remain compliant with preventative maintenance (PM) schedule.
Assist the Service Supervisor with creating and delegating service schedules work to Technicians.
Coordinate with Technicians on any follow up repair required for prior scheduled work.
Set up vendor appointments (internally and externally), for work on specific applications of the fleet not performed by Idealease.
Monitor progress on repairs for estimate compliance.
Maintain communication between shop, our team, and customers, to report on the current repair status using email and phone communication.
Serve as a backup for overseeing work order opening and closing process; periodically review work orders for accuracy, completeness, appropriateness of parts and labor, and professional explanation.
Maintain liaison with parts management and communicate frequently with other departments.
Collect coverage information to determine who will be responsible for payment of services.
Work closely with management to reduce department costs and maximize operation profits
Transport commercial trucks to and from other Peterson locations, customer sites, truck shows, etc. to provide adequate customer service.
Streamline processes to improve flow and efficiencies in operational productivity.
Provide other clerical and administrative support as may be needed (type letters, job quotes, purchase orders and other related documents; make appointments and maintain schedules; make copies and use fax, mail system, or otherwise distribute work related materials both inside and outside of company).
Maintain punctual, regular, and predictable attendance.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson’s core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associates Degree from a fully accredited college in a related field; and a minimum of one year of directly related experience in truck or heavy equipment service; or an equivalent combination of education and work experience.
Knowledge of repair and servicing on-highway trucks and components and a current working knowledge of Navistar and Idealease requirements for vehicle maintenance preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Maintain valid driver’s license with an acceptable driving record. Must be able to obtain a Department of Transportation (DOT) medical card.
Peterson Trucks, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.Website: https://petersoncat.com/
Headquarter Location: San Leandro, California, United States
Employee Count: 1001-5000
Year Founded: 1936
IPO Status: Private
Industries: Machinery Manufacturing ⋅ Manufacturing ⋅ Rental ⋅ Wholesale