At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces.
Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed $100m in annual recurring revenue. We've helped millions of workers across industries and aim to empower 80% of the global workforce. If you're passionate about improving the world of work, one shift a time, join us at Deputy and help shape the future of hourly employment!
Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
Position Overview:
We are seeking a dynamic and experienced Senior Director, Professional Services to lead and manage our pre- and post-sale customer solutions, implementations, delivery services, and partner management functions globally. This role will oversee teams located in the US, UK, and Australia, driving operational excellence, ensuring customer satisfaction, and developing strong partnerships both internally and externally.
The ideal candidate will have extensive experience in leading global teams, strong cross-functional collaboration skills, and the ability to deliver exceptional customer outcomes. You will work closely with Sales, Product, Engineering, and Customer Success teams to ensure seamless integration between pre-sale promises and post-sale execution.
Employee Perks
- Ownership in the company via Share Options
- Company match 401k plan
- Comprehensive health benefits
- Commuter reimbursement program
- Flexible remote-first work policy
- Company wide development and coaching
Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
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