Customer Success Officer

Posted:
11/3/2024, 10:11:54 AM

Location(s):
Queensland, Australia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

At Swyftx, we're not just building a fintech scaleup; we're shaping the future of Australia's digital currency industry. With over 800,000 users, we have our sights set high, aiming to be Australia's most trusted cryptocurrency trading platform and the next billion-dollar success story.

As a Customer Success Officer at Swyftx, your role is more than just a job; it's an opportunity to leave your mark on an industry-defining company. In this role, you will deliver an optimum customer experience with a personal, professional, and reliable approach. In this role, you will be responsible for managing customer accounts on the Swyftx platform. This includes addressing their issues and assisting them in navigating the platform effectively. 
At Swyftx, we're not just building a diverse and dynamic environment; we're celebrating it. We value and embrace the unique experiences, qualities, and characteristics that each member of our team brings, and we're committed to cultivating an inclusive workspace where everyone feels valued, respected, and empowered to do their best work. 

If you are driven by excellence, a deep commitment to integrity, and an unwavering drive to make an impact then click ‘apply now’.
 
We have an internal Talent Acquisition function, and therefore are not accepting approaches from recruitment agencies.