Job Description

It’s about having us covered from end to end.

Are you known for your ability to think outside the box? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality standards excite you? If so, being an Engineer II - Windows Server, Storage, & Cloud with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As an Engineer II - Windows Server, Storage, & Cloud, you are responsible for planning, designing, provisioning, maintaining, and upgrading physical and virtual Windows servers and related infrastructure across the enterprise. You’ll be responsible for managing the entire lifecycle of the Windows server team technologies projects including design, implementation, installation, update, and configuration.

What you’ll do: 

• Plan, design, provision, maintain Single Sign-On solutions across the organization, identify integrations with internal systems, and onboard new applications using SAML 2.0, OpenID Connect (OIDC), and other authentication protocols
• Provide support coverage for escalated Windows server and identity-related issues; assist team members as needed to ensure service continuity and resolution of complex incidents
• Manage the lifecycle of SSO and Windows server projects from design and implementation to configuration, testing, documentation, and support, ensuring they meet security and compliance standards.
• Troubleshoot and resolve complex authentication and authorization issues, including token flows, claims mapping, and login errors; escalate as needed to maintain service availability.
• Develop and maintain comprehensive documentation, runbooks, and procedures for SSO onboarding, troubleshooting, and Windows Server operations to support ongoing administration
• Design and evaluate solutions to enhance Windows servers and related infrastructure across the organization. Make recommendations to management and implement enhancement solutions
• Collaborate with application owners, security teams, and both technical and non-technical stakeholders to design and implement SSO and identity integrations to ensure security, compliance, and adherence to organizational standards.
• Perform routine maintenance, conformance checks, and capacity validations to ensure Windows servers are up to date, secure, and in compliance with Frost standards
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent relevant experience
• Demonstrated ability to independently identify issues across interrelated programs and systems and develop the appropriate solutions, typically requiring a minimum of 2+ years of experience
• Proven ability to apply engineering principals to effectively resolve moderately complex authentication issues within Infrastructure and Operations
• Demonstrated commitment to strong communication, teamwork, and adaptability in collaborative project environments
• Knowledge of Infrastructure & Operations platforms such as server, storage, authentication, encryption and/or backups
• Relevant scripting or automation skills, such as PowerShell or Python
• Excellent written and verbal communication skills
• Experience in Microsoft Office applications

Additional Preferred Skills:

• Relevant certifications, such as MCSA, VCP, VCDX, AZ-900, or AZ-305

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.