Overview:

Responsible for the management, planning and coordination of assigned Mortgage/Consumer Lending unit of approximately 10 employees, either directly or indirectly.  Provide technical, functional and operational expertise in department work policies and procedures.  Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations. 

Primary Responsibilities:

• Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned Mortgage/Consumer Lending unit of approximately 10 employees, either directly or indirectly.  Ensure that the unit managed is adequately staffed and personnel are trained.
• Review and recommend new methods and procedures to make daily operations more efficient.  Provide recommendations for department policy changes and creates new unit policy and procedures.  Consults and communicates with operations staff.
• Provide input to tactical planning and short-term initiatives.  Responsible for unit contingency planning and regulatory compliance.
• Participate in projects at the department level.
• Support annual Budget process.  Continuing responsibility for expense control.
• Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations.  Administer Human Resource recommended actions.  Oversee training and development of direct reports.   Interview prospective employees and make recommendations for hire. 

Scope of Responsibilities:

This position requires a thorough knowledge of business, applicable regulations and affiliated technology.

The position works with some uncertainty with established parameters for solutions, possesses moderate risk to organization.

Supervisory/ Managerial Responsibilities:

Responsible for multiple direct reports at the supervisor level.  Oversee a unit or small department of 10+ employees.

Education and Experience Required:

Bachelors Degree,

OR in lieu of degree,

Four to five years relevant work experience.

Minimum three years operations experience.

Minimum three years supervisory experience.

SAFE Act registration required.

Education and Experience Preferred:

Masters degree

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $60,890.34 - $101,483.90 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Williamsville, New York, United States of America