Retail House of Cleats Associate

Posted:
7/22/2024, 9:33:37 AM

Location(s):
Illinois, United States ⋅ Champaign, Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play.  A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. 

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

OVERVIEW:

The House of Cleats Associate is responsible for providing excellent customer experiences by engaging 

in high levels of service and through the execution of product and presentation standards. 

  • Engage in behaviors that are in line with the Company's customer service and selling program, thus providing all athletes with an outstanding store experience. 

  • Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc. to ensure that established presentation standards are met and maintained. 

  • Promote Company programs, including customer loyalty program participation, warranty sales, private label credit card enrollment, etc. 

  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. 

  • Perform other tasks as assigned.

QUALIFICATIONS:

  • High school Diploma or Equivalent 
  • Prior retail experience preferred 
  • Excellent customer service skills 
  • Good attention to detail 
  • Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees. 
  • Ability to meet the federal and state requirements for handling and processing firearm transactions 
  • Flexible availability, including weekends and holidays

Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.