Job Location

Cincinnati

Job Description

Join a dynamic team that provides IT support to P&G's Senior Leadership Team! The Executive Care Technical Advisor role is highly visible and requires a strong inclination towards servant leadership. It is best suited for individuals who take pleasure in creating a delightful experience for others. The successful candidate will have the opportunity to interact daily with top officers in the company and their executive assistants. Responsibilities will include meeting support (both in person and virtual), PC break fix, O365 troubleshooting, and support for mobile devices. Effective communication and organizational skills are essential for this role.

Skills You Can Expect to Learn/Build in This Job: Meeting Technology, Communication, ITIL Certification, ServiceNow, Basic Project Management, User Experience, O365 Application Expertise.

Position Details: The job is based out of the Cincinnati General Offices, with occasional travel to Mason Business Center and Winton Hill Business Center as required.

Job Qualifications

Required

• Emotional Intelligence: Ability to effectively connect with senior leaders and their executive assistants, demonstrating quiet confidence.
• Communication: Strong written and oral communication skills.
• Technical Skills: Familiarity with PC, Mac, Mobility, Meetings, Video, and O365 to provide basic IT troubleshooting and support. Previous experience in meeting support and/or PC or Mac support is a plus.
• Growth Mindset: Passion for learning new things, willingness to delve into and understand new technologies, and a desire to enhance digital proficiency. Previous experience in support or customer service is a plus.
• Operate with Discipline: Demonstrated ability to prioritize issues and requests, facilitate changes, and coordinate critical matters to ensure timely resolution for Executive Care customers. Good attention to detail and follow-up skills are essential.
• Act as an Owner: Ability to understand the broader context, make decisions that serve the best interests of the entire business process.

IT at P&G:

Information Technology at Procter & Gamble is where business, innovation and technology integrate to create a competitive advantage for P&G. Our mission is clear - we deliver IT to help P&G win with consumers. As a P&G IT professional your expertise will be applied to diverse business problems delivering innovative, business models and capabilities built with technology. Whether your role is to create an IT innovation strategy for a business, protect our critical information systems and assets, or build a completely new way of operating, your technical knowledge will be recognized and rewarded. Your career in IT at P&G will build you through growing your technical, leadership, and influence skills; expand your perspective via experiences across multiple businesses; and cultivate depth of expertise in areas like Engineering, Analytics, Product Management, Security, etc.,

What we offer is an exciting and diverse set of opportunities to solve problems that come with being one of the largest consumer goods companies in the world. You have many interests, and our scale enables you to explore these interests and apply your problem-solving skills.

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skills, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total Rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.

Immigration sponsorship is not available for this role. As a general matter, Procter & Gamble does not sponsor candidates for nonimmigrant visas or permanent residency. However, Procter & Gamble may make exceptions on a discretionary basis. Any exceptions would be based on the Company's specific business needs at the time and place of recruitment as well as the particular qualifications of the individual.

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

Job Schedule

Full time

Job Number

R000114051

Job Segmentation

Experienced Professionals (Job Segmentation)

Starting Pay / Salary Range

$64,000.00 - $88,700.00 / year