ABOUT THE ROLE

Galileo is seeking Contract Support Admins to join our Population Health team. The Population Health Team team is an integral part of ensuring our patients’ & care teams’ needs are met. Our ideal candidate is an extra clear communicator, master problem solver, and an organized administrative individual. In this role you will be able to work remotely!

This is a 3 month 1099 contract.  You'll have the ability to work remotely.

Here’s what you’ll do:

• Embody a strong service orientation for both patients and internal care teams - operating and communicating with responsiveness and warmth 
• Perform outbound calls to educate patients on Galileo care and services and generate new patient volume. 
• Field inbound interest resulting from outreach efforts and guide patients through sign-ups and scheduling. 
• Drive positive outcomes that include, for example, clinical visit scheduling, account activation, and application download.
• Leverage systems and tools (e.g. eligibility verification, demographic files, scheduling, etc.) to maximize problem-solving ability. 
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ABOUT YOU

You are an organized task master, willing to take on a variety of administrative functions that allow our patients to focus on their health and improving their outcomes.  You pay attention to every detail no matter how small and are able to prioritize and manage multiple competing tasks across your day.

We would love to hear from you if you have the following or equivalent experience:

• Administrative experience in a high volume support role in an asynchronous environment
• Outstanding organization skill with high attention to detail
• Have the ability to work autonomously
• Excellent communication skills, both written and verbal.
• Proficiency in Google Suite and comfortable with new tools and technologies
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• A positive attitude and willingness to assist team members.

CONTRACTED RATE: $20-25/hr (1099 Contract, 3 month fixed term)