Job Description:

1. Provide users with IT desktop technical support services through remote tools, telephone, network, email, etc

2. Responsible for accepting, recording, processing, assigning, coordinating, upgrading, and following up on user IT repair failures, and recording events;

3. Responsible for regular service satisfaction visits, real-time monitoring of service quality and user experience.

4. Responsible for summarizing and sorting out the documents of the project team's O&M knowledge base.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.