The Desjardins Group Fraud Management Solutions Department is an IT team made up of several multidisciplinary squads that deliver initiatives through an iterative and incremental approach. Our initiatives are consistent and aligned with the vision and strategic priorities and action plans for fraud management. As an application delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and opportunities, develop action plans, define milestones and coordinate project teams. More specifically, you will be required to:

• Plan deliverables for the application and technology component. Estimate project costs, taking into account issues, complexity, practitioners and tie-ins with other projects

• Supervise and coordinate contributors involved in application and tech delivery. Ensure team performance and quality control and identify project-specific standards, methods and procedures

• Coordinate deliverables. Ensure agreements, budgets and timelines are respected. Ensure performance and alignment with application and technology priorities

• Analyze risks and impacts for projects and develop strategies to address them to manage application and technological risk levels

• Work with the project manager to manage change requests, solution testing and strategies for the application and technology component. Ensure availability of the application layer of infrastructure platforms

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Bachelor's degree in a related field

• A minimum of eight years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Experience with Microsoft Project, Jira, and Confluence

• Experience coordinating between the various IT and business sectors

• Knowledge of French is required

• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Ambiguity, Communicates effectively, Complexity, Customer Focus, Decision quality, Differences, Interpersonal Savvy, Nimble learning, Plans and aligns, Stakeholders, Strategic mindset

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Project management (FG)

Unposting Date

2026-04-6