Regional Quality Manager - North region

You'll have the opportunity to work on cutting-edge applications, develop breakthrough technologies, and deliver innovative solutions to some of the world’s leading automotive brands. See your work come to life on the road—helping make mobility safer, greener, and more connected. Ready to shape the future of mobility with us? 

The Quality Regional Manager has the full responsibility to ensure all customers score cards comply 100% according customer specific requirements - All Green; Highest standard for quality control management execution on all manufacturing plants and quality support functions, full responsibility on flawless on business startups, business transferences, change on customer platforms and release process. Quality Regional Manager has the responsibility to ensure quality census and necessary resources across regional manufacturing plants and support functions.  

Your Role:

• Ensure proper execution of customer satisfaction across all manufacturing sites and support functions.
• Ensure customer satisfaction at desired levels.
• Monitor customer satisfaction and identify opportunities for improvement in existing processes or products.
• Ensure Customer Score Card performance at desired levels across all manufacturing plants and support functions.
• Perform proper validation of score cards with the customer champion to confirm compliance.
• Ensure proper communication of score card performance to all levels.
• Validate that root cause analyses are defined for all red metrics on each customer score card.
• Ensure suppliers are properly monitored to address quality issues or concerns and propose solutions.
• Ensure manufacturing plants and support functions comply with standards: automotive (IATF), customer (AIAG, VDA), supplier and global (OSA).
• Ensure proper escalation process for potential quality disruptions.
• Ensure flawless introduction of new programs and program changes.
• Validate new programs and program changes to ensure customer satisfaction at desired levels.
• Ensure proper definition of the quality assurance system process.
• Validate that customer response processes are properly handled by manufacturing plant quality teams.
• Ensure that the support process carried out by the CSE group is effective and efficient for CSE process validation and cost avoidance.
• Validate that key product and process standards are executed according to customer and global market requirements.
• Ensure proper regional support for Lean 2.0 projects and processes.
• Ensure accountability for objectives and goals related to the Lean 2.0 process.
• Ensure a properly defined quality management process for risk identification and flawless launches.
• Inquire about full coverage of customer requirements through design solutions, process controls, or product controls.
• Validate that quality resources and controls are maintained in line with volume growth.

Your Background:

Continuous Improvement & Lean Tools

• PDCA (Plan–Do–Check–Act)
• Standard Work
• 5S Workplace Organization
• Daily Performance Management
• Line-Side Review Process
• Competency Matrix
• Kappa Test
• BOT, BOD, POP & WPO (Build-Out / Build-Off / Process Operating Procedures / Work Process Overview)

Quality Systems & Standards

• IATF 16949
• AIAG / VDA Standards
• OSA Standard
• Customer Assurance Policy
• Production Shutdown Protocols

Quality Engineering & Core Tools

• 8D Problem Solving
• Structured Problem Solving
• Reverse PFMEA
• PFMEA for Special Processes
• Control Plans
• Control Charts
• SPC (Statistical Process Control)
• MSA (Measurement System Analysis)
• PPAP (Production Part Approval Process)

Quality Control & Troubleshooting

• Quality Control
• Quality Troubleshooting Matrix
• QRQC (Quick Response Quality Control)
• PRS (Problem Reporting System)
• DPRTS
• Pareto Analysis
• Statistical Methods

Customer & System Platforms

• Customer Portals
• SAP

Education & Experience

• Bachelors Degree
• Experience in the automotive industry
• Experience managing multiple sites.
• Strong Microsoft Office proficiency (Excel, PowerPoint, Project)
• Fluency in English and Spanish
• Available to travel domestically and internationally as business needs require

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.