Technical Program Manager

Description -

This role is responsible for ensuring hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases of a software feature, solution, or product. The role requires strong leadership, communication, and technical expertise to navigate challenges, coordinate cross-functional teams, and drive innovation. The role is responsible for defining the overall approach and architecture, driving overall quality plan and ensuring the on-time delivery and escalation, as necessary.

Key Responsibilities

• Leads portions of the planning and execution of multiple complex technical projects or programs in support of the continuing evolution of the organization's software products.

• Develops software roadmaps based on product and technical requirements and business needs.

• Partners with cross-functional software development teams to help them prioritize, plan, track and execute complex, cross organizational programs.

• Performs program analysis, manages risk, identifies and influences necessary course corrections.

• Continuously assesses and improves the processes that comprise the software development lifecycle.

• Manages risks and resolves issues that affect release, scope, schedule, and quality of highly visible, complex programs.

• Provides technical leadership and guidance to ensure that solutions meet quality and performance standards.

• Communicates project status, progress, and challenges through regular reporting and presentations to leadership.

• Encourages innovation within project teams and facilitate the exploration of new technologies and solutions.

• Ensures that all stakeholders are aligned towards a common goal by meeting and receiving feedback on an ongoing basis.

Education & Experience Recommended

• Four-year or Graduate Degree in Computer Science, Information Technology, Business Management, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 7-10 years of work experience, preferably in program/project management, scrum master, professional technology organization, or a related field.

Preferred Certifications

• Program Management Professional / Program Management Professional

Knowledge

• Agile / Project/Program Management

    ○ Agile and Lean principles and applications via using Scrum and/or Kanban
    ○ Project Management
    ○ Program Management
    ○ Agile at scale (like Scale Agile Framework, as an example)
    ○ Change Management
    ○ Continuous Improvement Process
    ○ Product Management (business acumen, roadmap, prioritization, ROI and related topics)

• Software Development

    ○ Software Development Lifecycle
    ○ Computer Science
    ○ Cloud Services (cloud infrastructures, technologies and operations)

• Tooling

    ○ Jira
    ○ Microsoft Suite
    ○ Automation

Soft Skills

• Effective Communication (with business and engineering)

• Leadership

• Fast learning

• Decision making

• Problem-solving

• Conflict management

• Relationship building

• Team building sprit

• Motivation

• Organization

• Comfort with ambiguity

• Time management

• Results orientation

• Learning agility

• Customer centricity

Impact & Scope
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
Responds to moderately complex issues within established guidelines.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity.  Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy.  If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail hrgsglobalstaffing@hp.com. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check.  You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.

Job -

Software

Schedule -

Full time

Shift -

No Shift premium (Canada)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement