We are looking for a customer-centric IT Support Specialist to be the face of our IT Help Desk and manage our day-to-day workplace technology. In this role, you will own the end-to-end employee lifecycle by provisioning hardware, managing user access within Google Workspace, and troubleshooting hardware across both Windows and macOS. From optimizing our network connectivity to keeping our Zoom Rooms and hybrid office AV running flawlessly, you will be the ultimate technical problem-solver for our team.

Note - This is an on-site role based at our Boston, MA Headquarters.

 

Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.

 

Compassion is a strength. We care about our customers and look to build long-term relationships with them.

 

Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.

 

Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.

 

Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.

 

If you believe these things too then we would love to hear from you!