GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.
Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.
Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

We are now hiring an experienced Patient Experience and Strategy Lead.

This role is an exciting opportunity to shape how patients experience healthcare in Thailand. You will lead the development and execution of strategies that improve patient engagement and satisfaction. Collaborating with cross-functional teams, you will ensure our efforts are patient-centered, innovative, and impactful. We value candidates who are empathetic, strategic, and passionate about making a difference in patients' lives.

Responsibilities
- Develop and implement patient experience strategies tailored to the needs of the Thai healthcare landscape.
- Collaborate with internal teams to ensure alignment and integration of patient-focused initiatives.
- Use patient insights to design programs that improve access, education, and engagement.
- Monitor and analyze patient experience metrics to identify opportunities for improvement.
- Ensure all activities comply with local regulations and company policies.
- Build strong relationships with external stakeholders, including healthcare providers and patient advocacy groups.

Required Skills
- Bachelor’s degree in healthcare, business, marketing, or a related field.
- Minimum of 5 years of experience in patient engagement, healthcare strategy, or related roles.
- Strong communication and interpersonal skills.
- Proven ability to manage projects and collaborate across teams.
- Experience working in the pharmaceutical or healthcare industry.
- Experience in managing external partnerships or stakeholder relationships.

This role is based in Thailand and requires on-site collaboration with teams and stakeholders. Hybrid work options may be available depending on business needs.

Join us in making a meaningful impact on patients' lives while advancing your career in a dynamic and supportive environment.

Why GSK?
Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

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