Business Analytics Specialist

Posted:
1/19/2026, 11:32:46 PM

Location(s):
Vodnjan, Croatia ⋅ City of Zagreb, Croatia

Experience Level(s):
Mid Level

Field(s):
Business & Strategy

Workplace Type:
Hybrid

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

 

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

 

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

 

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

As a Business Analytics Specialist in our Partnership Strategy and Analytics team, you will be a key driver in growing Infobip’s partnership ecosystem with telcos and other leading companies. Your mission will be to deliver actionable commercial insights, optimize business models, and ensure our partnerships maximize profitability and return on investment. You will work at the intersection of business, analytics, and technology, providing strategic recommendations that support Infobip’s global expansion.

What you’ll do

  • Analyze partnership performance to generate actionable insights that maximize profitability

  • Consult on the development of internal tools and billing systems to improve commercial outcomes

  • Participate in internal and external meetings, advising on business and commercial models

  • Support new partnership deals by defining selling price policies and strategies

  • Advise on Go-to-Market strategies for new products and partnership opportunities

  • Actively contribute to departmental and company-wide projects that drive innovation and growth

What makes you a strong fit

  • At least 3+ years of experience in IT, Telco, or a related industry in roles such as Consultant, Revenue Analyst, Business Analyst, or Project Manager

  • BSc or MSc degree, or equivalent relevant work experience

  • Strong professional interest in business, analytics, and technology

  • Excellent analytical skills with a mindset that seeks continuous improvement

  • Proficient in Excel; experience with Power BI, QlikSense, or Tableau is an advantage

  • Proactive and critical thinker, comfortable adapting to new business challenges and recommending solutions

  • Creative, with a passion for finding new opportunities and innovative approaches

  • Fluent in English, both spoken and written

Nice-to-have qualifications

  • Experience working with telco partnerships or in partnership strategy roles

  • Prior involvement in defining Go-to-Market strategies or pricing policies

  • Familiarity with digital transformation or SaaS business models

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. 

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

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Infobip

Website: https://infobip.com/

Headquarter Location: London, England, United Kingdom

Employee Count: 1001-5000

Year Founded: 2006

IPO Status: Private

Last Funding Type: Debt Financing

Industries: Enterprise Software ⋅ Internet of Things ⋅ Messaging ⋅ Mobile Apps ⋅ SaaS ⋅ Telecommunications