Senior Manager- Gen AI solutions

• You are a senior technology leader who is passionate about people, agentic computing and Gen AI transformation!
• We are leading the world in AI ambition within Australia’s largest bank and fintech! 
• Together, we will engineer the future of banking with innovative Gen AI solutions! 

Do work those matters

As we continue our pursuit of NPS +30 we need to transform the way we engage with our customers and colleagues.  The Gen AI Domain has been set up to build the tools and capabilities needed within the group tapping into the promise of Generative AI as a key technology to solve those needs.  

This domain will power the creation of Generative AI solutions that will support more personalised experiences for our customers and our people. We must bring a customer first mindset into every decision; every day, whilst taking a holistic change management approach to drive organisational adoption. 

We will enable the broader group to leverage broad Generative AI capabilities through building domain owned platforms and frameworks for use across the bank, such as the Gen.AI Hub.   

We will be incubating new job families required to be able to leverage generative AI, such as Prompt Engineering and AI Knowledge Management as we create new platforms to support this transformation. These new jobs require skills from engineering, business analysis, data science, knowledge management, psychology, sociology and management practice.  

See yourself in our team  

Be part of the pioneers in leading Gen AI Solutions to transform our ways of working by driving human-centered adoption across the Group. Our mission is to integrate AI seamlessly into our processes and products, delivering innovative, groundbreaking solutions at scale that meet the evolving needs of our customers.

As a Senior Manager, you will play a pivotal role in leading strategic vision, ways of working, cross functional team collaboration and adoption rates of Gen AI tools by inspiring others to use them wisely. You will be the driving force for Gen AI adoption outcomes, managing a wide range of stakeholders and help them deliver greater customer outcomes using Gen AI transformation.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you. 

We are seeking people who are:

• Passionate about leading and driving Gen AI transformation with a human-centered approach, leveraging a powerful combination of technical skills, cross-functional team collaboration and people leadership skills.
• Excited about driving Gen AI advocacy with a proactive, innovative mindset, eager to drive change with empathy and embrace new challenges.
• Champions of innovation that stay at the forefront of AI advancements, identifying opportunities to integrate state-of-the-art generative AI solutions to solve business challenges.
• Strategic leaders capable of developing and execute a comprehensive strategy to drive the adoption of generative AI across the organization.
• Adept with building strong relationships with key stakeholders to gain buy-in and support for AI adoption initiatives.
• Able to think creatively and solve problems that are both operational and strategic in nature, using Gen AI tools and cross-functional team collaboration.

Tech skills:

We use a broad range of tools, languages, and frameworks. We don’t expect you to know all of them. Technical skills completed by your natural leadership attributes will make you successful in the role.

• Proven experience in AI/ML technologies, with a focus on overlapping skills in Gen AI Engineering or Data Science.
• Strong leadership skills with a track record of successfully managing cross-functional teams.
• Excellent product driven mindset with experience in overseeing complex technology initiatives and community focused learning groups.
• Exceptional communication skills, capable of conveying complex technical concepts to non-technical stakeholders with ease and grace.
• A proactive, growth mindset, eager to drive change and embrace new challenges.

Working with us:

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our careers website.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including BankWest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career

**Apply Now to live your best life, by doing your best work with us! **

Advertising End Date: 17/10/2024