Posted:
6/27/2024, 4:38:35 AM
Location(s):
Austin, Texas, United States ⋅ Texas, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
The Food Experience Associate is responsible for designing the food experience for each Client. In this role, you will have ownership of meal-related decisions and will leverage Food IQ technology to support these decisions. The FXA plans detailed food experiences for a portfolio of clients through the use of data, food expertise, and direct interaction with clients, culinary partners, and internal Zerocater teams. This is a collaborative role - the FXA works cross-functionally with our Account Management, Culinary Partnership, Support, and Sales teams to bring forward solutions & recommendations to ensure that all client needs are met, ultimately improving the business.
Our FXA’s have a passion for food, can talk about it all day every day, and enjoy the nuances of whether beans are a starch or a protein in a dish (Or are they acting as both?). This is a core role for Zerocater - and when performed successfully, the FXA has a great impact on the overall company revenue through the conversion of new clients, upsell opportunities, and client referrals.
What you will do:
Qualifications for Success:
What we offer:
Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks.
“The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture.”
- Michael Pollan
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need assistance or an accommodation due to a disability, please contact us at [email protected].
Website: https://zerocater.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 101-250
Year Founded: 2009
IPO Status: Private
Last Funding Type: Series C
Industries: Catering ⋅ Food and Beverage ⋅ Food Delivery ⋅ Information Technology ⋅ Software