About Super.com
We started
Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.
About the Role
We are looking for a Customer Success Intern to join our growing Operations team for the Summer Term 2024 (Summer Term 2024). You will put your theoretical knowledge and education to the test as you assist our Operations team in tackling several critical customer success and operational challenges/projects across the organization. As part of our Vertical Operations team at Super.com, customer success is a cornerstone of our mission. Our team is integral in nurturing and growing our relationships with customers, ensuring their journey with us is both rewarding and seamless. We are deeply committed to understanding and meeting their needs. We are a data-driven team, devoted to delivering exceptional customer service to our customers.
In the Customer Success team at Super.com, you will play a pivotal role in enhancing customer satisfaction by improving processes, adeptly resolving escalated customer issues, leveraging our advanced technology tools, and conducting comprehensive analyses to assess and improve the performance of our customer service agents. We Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.