Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 784,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at www.accenture.com.

About the Role

The End User Computing Engineer is responsible for managing enterprise endpoint environments and delivering reliable IT support for workplace technologies. This role focuses on device lifecycle management, modern device management platforms, endpoint security, and user support across Windows and macOS environments. The position works closely with infrastructure, security, and service management teams to ensure secure, compliant, and efficient endpoint operations across the organisation.

Key Responsibilities

• Manage lifecycle of enterprise devices including provisioning, imaging, deployment, and retirement

• Administer Microsoft Intune, SCCM / ConfigMgr, and JAMF Pro

• Support device compliance policies, configuration profiles, and software deployment

• Administer Azure Active Directory and on-premise Active Directory user accounts

• Manage user access, security groups, and identity troubleshooting

• Support Microsoft 365 services including Exchange and collaboration platforms

• Support security tools such as CrowdStrike, Zscaler, and MFA solutions

• Ensure endpoints comply with organisational security policies

• Provide support for Microsoft Teams, Teams Meeting Rooms, and AV systems

• Manage incidents and requests through ServiceNow or similar ITSM platforms

• Troubleshoot endpoint, network, and application issues

• Perform hardware provisioning, asset tagging, and inventory management

Required Skills and Experience

• Microsoft Intune and modern device management

• SCCM / Microsoft Configuration Manager

• JAMF Pro macOS device management

• Azure Active Directory and Active Directory

• Microsoft 365 and Exchange administration

• Endpoint security platforms such as CrowdStrike and Zscaler

• Networking fundamentals including TCP/IP, DNS, and DHCP

• VPN technologies such as Citrix or GlobalProtect

• CrowdStrike, Zscaler,

• DUO MFA

• Microsoft Authenticator

• GlobalProtect VPN

• ServiceNow

• Papercut

• Citrix VPN

• TCP/IP

• DNS

• DHCP

• Desktop support

• Hardware deployment

• Imaging

• Asset management

• AV support.

Qualifications

• Degree or diploma in Information Technology or related field preferred

• CompTIA Security+

• Microsoft Endpoint Administrator MD 102

• JAMF certifications optional

Key Competencies

• Strong troubleshooting and problem-solving ability

• Excellent communication and customer service skills

• Ability to work in enterprise and fast paced environments

• Strong collaboration with infrastructure, security, and service teams

Accenture Progressive Employee Benefits

To view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability click on the link below.

Employee Benefits – Australia

Equal Employment Opportunity Statement for Australia and New Zealand:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. 

We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to [email protected] or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand). 

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. 

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

 
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement