What You’ll Do:

As a Trade Support Engineer, you'll sit on the front line of our trading operations, working shoulder-to-shoulder with traders, developers, and quantitative researchers to keep the production trading environment healthy, stable, and fast. This is a hands-on, high-impact role: when the markets are open, you are our first line of defense.

Day to day, you will:

• Monitor the production trading environment and respond to alerts in real time.

• Triage, resolve, or escalate technical incidents under time pressure (Level 1/Level 2).

• Deploy and configure proprietary and third-party trading applications.

• Investigate trade and position breaks, and support back-office operations such as trade capture and reconciliation.

• Assist with risk and compliance reporting.

• Occasional handling of datacenter and trading desk hardware.

• Write scripts to automate repetitive workflows and accelerate your own troubleshooting.

• Collaborate closely with traders, clearing firms, exchanges, and vendor partners to meet business objectives.

Because this role covers the trading day end to end, it includes early market-open coverage and participation in an on-call / weekend rotation.